Retail Operations Lead - Assistant Store Manager

Jetro Restaurant Depot; Reading (Berks County); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) with Employer Match

Paid Time Off (PTO)

Paid Company Holidays

Tuition Reimbursement

Voluntary Supplemental Benefits

Comprehensive Benefits Package

Eligibility-based terms apply

Job summary

Jetro Restaurant Depot is seeking an Assistant Store Manager to support retail, grocery and warehouse operations, driving performance and ensuring compliance with company standards across all departments.

You will work closely with the Store Manager to execute strategies, reinforce accountability, manage staff, and uphold safety, audits, and exceptional customer service.

Qualifications

• Previous experience in retail, warehouse, or grocery.
• Strong understanding of multi-department retail operations.
• Experience in a leadership or supervisory support role.
• Strong organizational and problem-solving skills.
• Ability to manage multiple priorities.
• Strong communication and coordination skills; basic Microsoft Office proficiency.

Responsibilities

• Support daily retail, grocery and warehouse operations across all departments.
• Assist in enforcing compliance with company policies, procedures and audits.
• Monitor sales, inventory accuracy, shrink and standards execution.
• Reinforce accountability with department managers.
• Support audit readiness and implement corrective actions.
• Assist with staffing, scheduling and team coordination.
• Support inventory control, receiving, merchandising and processes.
• Maintain customer service standards and resolve escalated issues.
• Ensure safety, food safety and regulatory requirements.
• Communicate risks or gaps to the Store Manager.
• Maintain branch organization, cleanliness and readiness.

Skills

Retail/Warehouse/Grocery experience

Multi-department operations

Leadership / supervisory support

Organizational skills

Time/priority management

Communication & coordination

Tools

Microsoft Office (Excel, Outlook)

Job description

Job Summary

The Assistant Store Manager supports overall retail, grocery and warehouse operations by assisting in driving performance, ensuring compliance, and maintaining operational standards across all departments. This role works closely with the Store Manager to support execution, reinforce accountability, and ensure alignment with company policies, audit expectations, and operational goals.

JOB DETAILS

Job Summary

The Assistant Store Manager supports overall retail, grocery and warehouse operations by assisting in driving performance, ensuring compliance, and maintaining operational standards across all departments. This role works closely with the Store Manager to support execution, reinforce accountability, and ensure alignment with company policies, audit expectations, and operational goals.

Key Responsibilities

• Support daily retail, grocery and warehouse operations across all departments to ensure efficient execution and alignment with company standards
• Assist in enforcing compliance with company policies, procedures, and audit requirements
• Monitor operational performance including sales, inventory accuracy, shrink, and execution of standards
• Reinforce accountability with department managers to ensure responsibilities are consistently executed
• Support audit readiness and assist in implementing corrective actions from audit results
• Assist with staffing, scheduling, and coordination of team activities
• Support execution of inventory control, receiving, merchandising, and operational processes
• Maintain strong customer service standards and assist in resolving escalated issues
• Ensure adherence to safety, food safety, and regulatory requirements
• Communicate operational risks, issues, or gaps to the Store Manager
• Support maintaining overall branch organization, cleanliness, and operational readiness
  
  

Qualifications

• Previous experience in retail, warehouse, or grocery
• Strong understanding of multi-department retail operations
• Experience working in a leadership or supervisory support role
• Strong organizational and problem-solving skills
• Ability to manage multiple priorities
• Strong communication and coordination skills
• Basic proficiency in Microsoft Office (Excel, Outlook, etc.)
  
  

Preferred Qualifications

• Experience in Assistant Store Manager or similar leadership support role
• Familiarity with operational audits and compliance standards
• Experience in high-volume retail or wholesale environments
  
  

Work Environment / Expectations

Primarily retail, grocery or warehouse environment. Requires active involvement in daily operations across all departments, including time spent on the floor supporting execution. May require schedule flexibility based on business needs.

Benefits & Perks

• Medical, Dental, and Vision Insurance Coverage
• 401(k) Retirement Plan with Employer Match
• Paid Time Off (PTO) in accordance with company policy
• Six (6) Paid Company Holidays
• Tuition Reimbursement Program (subject to eligibility and plan guidelines)
• Additional Voluntary Supplemental Benefits (may include life insurance, disability coverage, employee assistance programs, and other optional benefits)
• Competitive and Comprehensive Benefits Package Designed to Support You and Your Family
• All benefits are subject to eligibility requirements and plan terms
  
  

Job Ref #: a2fb93ef-7ccd-455e-b220-b3e25d755395

Date Posted: 2024-11-06