Retail Operations Expert: Inventory & Customer Experience

Apple Inc.; Fair Oaks (VA); On-site; USD 34,000 - 47,000; Full time

Benefits offered by this job

Medical and dental coverage

Retirement benefits

Employee stock purchase plan

Discretionary bonuses or commission

Job summary

Apple Retail in Fairfax, Virginia is looking for an Operations Expert to help drive sales and the customer experience by delivering excellence in operations, inventory accuracy, and preservation. You will mentor the Operations team and handle essential inventory tasks to support exceptional service.

The role emphasizes adherence to Retail Inventory processes, working across the store, and contributing to a culture of inclusion and Apple values.

Qualifications

• Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store.
• Be able to lift and carry product to various locations within and near the store.
• Have experience in retail or sales, or related work experience.

Responsibilities

• Complete inventory receiving, counting, returning, and shipping tasks in compliance with Retail Inventory processes, and mentor and support team members in doing so.
• Complete product fulfillment tasks and deliver items from Runner requests to customers and team members in support of creating an exceptional customer experience.
• Support Operations Specialists by sharing knowledge about the Retail Inventory processes.
• Promote understanding of inventory performance among all store team members and gather inventory data to aid with leadership decision-making.
• Monitor all inventory, including non-sellable product, in the inventory management system for accuracy and consistency, and to identify variance trends and understand their root causes.
• Perform other tasks as needed, including but not limited to supporting customer-facing activities.

Job description

Apple Retail in Fairfax, Virginia is looking for an Operations Expert to help drive sales and the customer experience by delivering excellence in operations, inventory accuracy, and preservation. You will mentor the Operations team and handle essential inventory tasks to support exceptional service.

The role emphasizes adherence to Retail Inventory processes, working across the store, and contributing to a culture of inclusion and Apple values.