Retail Operations & Customer Experience Associate

Family-Farm-and-Hom; Youngstown (OH); Presencial; USD 13.000 - 18.000; Jornada completa

Descripción de la vacante

Family Farm and Home is hiring a Team Member in Youngstown, OH. The role centers on delivering exceptional customer service, assisting with daily store operations, stocking, and POS cash handling to support a welcoming shopper experience.

The position requires flexible hours, including weekends and evenings, and the ability to lift up to 50 lbs. Team Members collaborate to maintain a clean, well-organized store environment and participate in promotions and merchandising efforts.

Formación

• Flexible schedule including weekends, evenings, and holidays.
• Commitment to excellent service and customer satisfaction.
• Strong communication with customers and team members.
• Basic computer literacy and store procedures knowledge.

Responsabilidades

• Promote Family Farm and Home mission statement and values.
• Execute daily operational goals set by management.
• Greet customers and assist in-store and online orders.
• Encourage sign-ups for loyalty programs and financing options.
• Operate POS and follow cash handling procedures.
• Assist in receiving, stocking, and back stock organization.
• Support in setting up promotional signage and pricing.
• Maintain store cleanliness and safety standards.
• Assist in building displays and ensuring proper store layouts.
• Contribute to a positive working environment and teamwork.

Conocimientos

Customer service

Cash handling

Stocking & merchandising

POS systems

Teamwork

Herramientas

Forklift operation

Point-of-Sale (POS) system

Descripción del empleo

Family Farm and Home is hiring a Team Member in Youngstown, OH. The role centers on delivering exceptional customer service, assisting with daily store operations, stocking, and POS cash handling to support a welcoming shopper experience.

The position requires flexible hours, including weekends and evenings, and the ability to lift up to 50 lbs. Team Members collaborate to maintain a clean, well-organized store environment and participate in promotions and merchandising efforts.