Retail Operations & Client Experience Associate

sephora.com; Katy (TX); On-site; USD 27,000 - 32,000; Full time

Benefits offered by this job

Healthcare benefits

Employee discount

Inclusive culture

Job summary

Sephora in Katy, TX is seeking an Operations Associate to support daily store operations, ensure inventory accuracy, and maintain an exceptional client experience.

You will assist with merchandising, deliver outstanding service, and collaborate with the team to meet sales goals while upholding Sephora’s standards and fostering an inclusive culture. Flexible scheduling options are available for full-time, part-time, and flex roles.

Qualifications

• 1-2 years of experience in a similar role or in a retail, hospitality, or client-focused environment.
• Excellent organizational and time management skills.
• Quick learner with the ability to absorb and communicate product knowledge.
• Ability to support outstanding client service.
• Excellent communication and interpersonal skills.
• Team player with a goal-driven mindset.
• Comfortable in a fast-paced environment with a strong client focus.
• Physically able to lift and carry up to 50 pounds.

Responsibilities

• Support daily operations: Manage inventory, stock replenishment, order fulfillment, and maintain operational standards.
• Assist with visual merchandising: Ensure the store reflects Sephora’s brand through accurate promotional setups and event execution.
• Deliver exceptional service: Support the team in creating outstanding client experiences and achieving sales goals.
• Foster inclusivity and teamwork: Help promote a culture of openness where everyone feels empowered.
• Uphold Sephora standards: Follow company policies and help create a safe, secure, and enjoyable shopping experience for all.

Skills

Retail experience

Communication skills

Team player

Time management

Job description

Sephora in Katy, TX is seeking an Operations Associate to support daily store operations, ensure inventory accuracy, and maintain an exceptional client experience.

You will assist with merchandising, deliver outstanding service, and collaborate with the team to meet sales goals while upholding Sephora’s standards and fostering an inclusive culture. Flexible scheduling options are available for full-time, part-time, and flex roles.