Retail Operations Associate

Dick's Sporting Goods; Mobile (AL); Presencial; USD 28.000 - 35.000; Jornada completa

Descripción de la vacante

DICK'S Sporting Goods in Mobile, Alabama is looking for team members who are passionate about sports and customer service. In this role, you'll assist customers, manage merchandise, and help create an inclusive environment for all.

Ideal candidates will have retail experience, strong customer focus, and the ability to perform various physical tasks. Join a workforce dedicated to promoting sports and building community connections.

Formación

• Prior retail sales, operations, maintenance, or customer-focused experience preferred.
• Ability to lift up to 35 lbs. items repetitively (up to 25 times per hour).
• Ability to work extended periods of time standing or walking.

Responsabilidades

• Greet customers proactively and understand their needs.
• Organize merchandise and maintain backroom accessibility.
• Adhere to policies related to safety and loss prevention.

Conocimientos

Retail sales experience

Customer-focused experience

Collaborative

Action-oriented

Descripción del empleo

Join Our Team At DICK'S Sporting Goods

At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today!

Job Responsibilities

• Greet everyone (teammates and customers) and proactively approach athletes to understand their needs and support their shopping experience.
• Ensure that all merchandise and product received at the store is processed in accordance with established programs and procedures; the backroom is organized and maintained so that merchandise is easily accessible in partnership with the Freight Flow/Operations Lead.
• Uphold company merchandising and presentation standards.
• Assist with the unloading of trucks, processing of freight, execution of transfers, RTVS, claims, freight processing, etc.
• Fulfill the company-defined customer experience by completing all processes according to our service level standards.
• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
• Create an inclusive store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.
• Take an all-hands-on-deck approach to support the team across the store.
• Perform other tasks as assigned by management.

Teammate Traits

• Ensures Accountability
• Customer-Focus
• Collaborative
• Instills Trust
• Decision-Quality/Decision-Making Abilities
• Action-Oriented

Qualifications

• Prior retail sales, operations, maintenance, or customer-focused experience preferred.
• Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items repetitively (up to 25 times per hour).
• Ability to work extended periods of time (up to 4 hours) standing or walking.
• Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform.
• Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).