Retail Night Clerk: Customer-first Grocer, Growth & Benefits

Kroger; Bothell (WA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Employee Assistance Program

Associate discounts

Tuition reimbursement

Training programs and career pathways

Job summary

The Kroger Family of Companies is hiring at the Bothell location to deliver outstanding customer service while maintaining a safe, clean environment. You will assist the department manager in reaching sales and profit goals and encourage associates to follow quality standards as part of the Customer 1st strategy.

Responsibilities include helping customers, maintaining product knowledge, ensuring freshness, adhering to food safety rules, and reporting safety or theft concerns.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).
• Effective communication skills.
• Any retail experience.
• Second language (speaking, reading and/or writing).

Responsibilities

• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products.
• Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions about products.
• Recommend grocery items to customers to ensure they get the products they want and need; inform customers of grocery specials.
• Check product quality to ensure freshness; review sell by dates and take appropriate action.
• Label, stock and inventory department merchandise; provide customers with fresh products that they have ordered.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude.
• Stay current with present, future, seasonal and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risks/issues and illegal activity, including robbery, theft or fraud.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation.

Skills

Stress management

Basic math

Effective communication

Job description

The Kroger Family of Companies is hiring at the Bothell location to deliver outstanding customer service while maintaining a safe, clean environment. You will assist the department manager in reaching sales and profit goals and encourage associates to follow quality standards as part of the Customer 1st strategy.

Responsibilities include helping customers, maintaining product knowledge, ensuring freshness, adhering to food safety rules, and reporting safety or theft concerns.