Retail Network & Telephony Analyst

Ampcus Inc; San Francisco (CA); On-site; USD 85,000 - 110,000; Full time

Job summary

Ampcus Inc in San Francisco is looking for a Business Analyst to support network and telephony deployments across North America. The role involves coordinating with vendors and ensuring the smooth implementation of IT projects.

The ideal candidate should have excellent communication skills, a BA/BS degree, and a minimum of 4 years IT experience, including networking. Join us to make an impact in consulting services.

Qualifications

• 2+ years of networking experience with IP and telephony systems.
• 4+ years of previous IT experience preferred.
• Comfortable dealing with ambiguity and adapting to change.

Responsibilities

• Support network/telephony deployments remotely.
• Coordinate with vendors for service level escalations.
• Maintain inventory and reporting tools.

Skills

Excellent verbal and written communication skills

Strong analytical problem-solving skills

Proficiency with Smartsheet and Microsoft Office

Ability to manage multiple priorities

Resourcefulness

Education

BA/BS degree or equivalent work experience

Tools

Smartsheet

ServiceNow

Microsoft Office

Job description

Ampcus Inc in San Francisco is looking for a Business Analyst to support network and telephony deployments across North America. The role involves coordinating with vendors and ensuring the smooth implementation of IT projects.

The ideal candidate should have excellent communication skills, a BA/BS degree, and a minimum of 4 years IT experience, including networking. Join us to make an impact in consulting services.