Retail Network Engineer, Infrastructure Services

Apple Inc.; San Francisco (CA); On-site; USD 145,000 - 218,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Retirement benefits

Employee stock programs

Education reimbursement

Bonus potential

Relocation assistance

Discounted products

Free services

Job summary

Apple Inc. in San Francisco Bay Area seeks a Network Engineer for the Retail network globally. You will design, deploy, and support network solutions across Apple Retail stores, enabling fast, secure connectivity for point-of-sale, Genius Bar, and product demonstrations.

Responsibilities include designing store networks, configuring devices per standard, building documentation, and on-call support. Strong routing, VPN, and automation experience are valued; join a team shaping Apple’s retail

Qualifications

• 3+ years in networking field.
• Strong IPv4/IPv6 knowledge.
• Experience with BGP, Cisco/Arista, SD-WAN, IPsec VPN.
• Experience testing WAN circuits and Linux basics.
• Preferred: Ansible/Python automation; CS degree or related; GenAI tools; CCNP/CCIE beneficial.

Responsibilities

• Design network solutions for new and existing stores aligned with business requirements.
• Configure network devices and systems per design standards.
• Build and maintain documentation and procedures for Retail network.
• Perform network maintenance and day-to-day support, including on-call rotation.
• Collaborate with architecture/design teams on new solutions.

Skills

Networking

IPv4/IPv6

BGP routing

Automation (Ansible/Python)

Education

Bachelor's in CS/Engineering

Tools

Cisco Catalyst

Arista EOS

SD-WAN

IPsec VPN

Job description

San Francisco Bay Area, California, United States Software and Services

Do you want to help build some of the largest and most consequential enterprise and customer technology systems in the world? Join Apple’s Information Systems and Technology (IS&T) organization.IS&T is the engine behind everything Apple does for customers and for the people who build for them. It’s Apple’s central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly, IS&T makes the impossible feel effortless.”Do you love building solutions to handle global complexity and immense scale? Imagine what you could do here.Infrastructure Services is part of IS&T and the foundation of Apple's global network operations — managing data center equipment and systems to deliver compute, storage, and networking services for teams across Apple, including our Apple Retail Stores. From an individual store to a worldwide network, Infrastructure Services ensures the technology underneath everything works without question.As a Retail Network Engineer, you will be part of a team focused on enabling experiences for Apple employees and our customers in Apple Stores all around the world. Our team works across Apple to ensure the network provides fast, reliable and secure connectivity powering critical functions such as point-of-sale, Genius Bar service, product demonstration, and more.In this role you will take business and design requirements and turn them into fully featured network designs for Apple Retail stores. You will evaluate business needs, store design and layout, and network operational standards to develop a complete network solution. You will collaborate with business teams, real estate teams, design and development managers, project managers and network engineers across multiple disciplines to procure, deploy and configure the network.A successful candidate will combine network expertise, troubleshooting skill, excellent judgment and strong communication of complex ideas to technical and leadership audiences.

Description

The candidate will be responsible for growing and supporting Apple’s expanding retail network globally. They will need to excel in a fast-paced environment with the ability to multi-task and not only manage their own projects, but also be able to provide day to day operational support. This person must be a collaborative team player that will work across cross-functional groups and have the ability and willingness to learn new technologies, deepen expertise and have a sound business approach for supporting our global footprint.We are looking for a Network Engineer to participate in projects and perform day to day support activities including, but not limited to:

• Design network solutions to meet evolving business needs


• Deploy WAN, wired LAN and Wi-Fi infrastructure for new and existing Retail Store locations


• Diagnose and identify root causes of network issues


• Build and maintain automation playbooks and scripts to support constant and scalable infrastructure deployment


• Maintain consistency (software, configuration, security) across the global fleet


• Schedule and execute change requests


• Coordinate work with peers and vendors to deploy and troubleshoot infrastructure

Responsibilities

• Design network solutions for new and existing stores aligned with business requirements, and established network standards


• Configure network devices and systems in alignment with the design standards established by the team and our network architecture partners


• Build and maintain documentation and operating procedures for the Retail network environment


• Perform network configuration and maintenance activities both inside and outside of normal business hours


• Partner with network architecture and design on the development and testing of new network solutions for the Apple Store environment


• Participate in the on-call network support rotation several times per year

Minimum Qualifications

• 3+ years of industry experience in the field of networking


• Strong understanding of IPv6 and IPv4 protocols


• Experience with more than one of the following:


• BGP and Internet routing policy


• Cisco Catalyst, Arista EOS switching platforms


• SD-WAN, IPSEc VPN technologies


• Experience testing and provisioning of WAN circuits (Metro Ethernet, Dark Fiber, Transit)


• Experience with standard linux utilities (grep, sed, awk, traceroute, tcpdump etc)

Preferred Qualifications

• Experience automating workflows using Ansible, Python or other infrastructure-as-code tools


• Bachelors in Computer Science, Network Engineering, Information Systems or a related field, or equivalent experience


• Experience leveraging GenAI tools to improve capability or efficiency managing and deploying network infrastructure


• Industry certifications such as CCNP, CCIE, CWNE, JNCIP are beneficial but not required


• Strong written and oral communication skills

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $144,600 and $218,000, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

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Apple accepts applications to this posting on an ongoing basis.