Retail Mortgage Loan Originator

Truist; Cincinnati (OH); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) plan

Vacation and sick days

Paid holidays

Commission-based compensation

Job summary

Truist Mortgage is seeking a Mortgage Loan Officer to market loan products within bank policies and refer clients to related Truist services. You will support clients with tailored mortgage solutions and ensure adherence to regulatory guidelines.

The role emphasizes building client relationships, executing referral processes, and coordinating with loan fulfillment to advance applications. A valid license and banking experience help you succeed in a dynamic sales environment.

Qualifications

• 1+ year banking or lending experience
• Good organizational, written and verbal communication skills
• Strong interpersonal and negotiation skills
• Proficient with common computer applications
• Must be SAFE Mortgage Licensing Act compliant within 30 days of employment

Responsibilities

• Execute mortgage marketing and development plans to meet production goals.
• Maintain knowledge of Mortgage Strategies, Policies and Procedures and investor guidelines.
• Comply with Truist policies and related laws and regulations.
• Provide mortgage advice based on client needs and Truist products.
• Generate referrals to offer other bank solutions and services.
• Assist with document follow-up for loan fulfillment and appraisal coordination.

Skills

Banking experience

Communication skills

Interpersonal skills

Computer proficiency

SAFE Mortgage Licensing Act compliance

Education

Bachelor's degree in Business/Marketing or related

Tools

MS Office

CRM/mortgage software

Job description

Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).

Regular or Temporary: Regular

Language Fluency:

English (Required)

Work Shift:

1st shift (United States of America)

Responsible for the sales and marketing of Truist Mortgage Loan products within bank policies and procedures as well as consistent, effective referrals of mortgage clients for other bank services, including the qualifying package of services, and insurance products.

Essential Duties And Responsibilities

• Execute effective mortgage marketing and development plans to meet or exceed agreed upon mortgage production goals.
• Maintain a complete and thorough knowledge of the Mortgage Strategies, Policies and Procedures, as well as secondary market investor's guidelines utilized by Truist.
• Adhere to and comply fully with any and all Truist policies and procedures related to internal and external rules and regulations, particularly those established by State and Federal law.
• Provide mortgage clients sound mortgage advice based on a full understanding of client needs as well as Truist Mortgage products and their benefits.
• Consistently execute on Truist's referral process by introducing mortgage clients to other bank solutions for deepening client opportunities.
• Assist Mortgage Loan Fulfillment with client, attorney, or appraiser document follow-up as determined through quality control or post-closing review.

Qualifications

• 1+ year(s) experience in banking and/or lending environment with basic knowledge of residential property types
• Good organizational, written and verbal communication skills
• Possesses solid interpersonal and negotiation skills
• Demonstrated proficiency in relevant computer applications
• Must be SAFE Mortgage Licensing Act compliant within 30 days of employment in this role including new or transfer of registration, and applicable NMLS acceptable background check

Preferred Qualifications

• Bachelor's degree in Business, Marketing, Accounting, or related studies or equivalent financial sales experience.
• Two or more years of experience in residential mortgage lending with solid knowledge of the local market and regulations.
• Previous sales awards and leadership positions.

Other Job Requirements / Working Conditions

• Sitting/Standing/Walking/Bending/Lifting
• Sitting Frequently (25% - 50% of the time)
• Standing Frequently (25% - 50% of the time)
• Walking Frequently (25% - 50% of the time)
• Lifting Up to 25 lbs.
• Visual / Audio / Speaking
• Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
• Manual Dexterity / Keyboarding
• Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.
• Availability
• Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.
• Travel
• Up to 75%

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:

• medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
• This position is paid solely on commissions based on the applicable standard commission rate and terms, which may include a salary draw.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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