Retail Mortgage Loan Originator

Truist; Chapel Hill (NC); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401k

Paid time off

Job summary

Truist in Chapel Hill, NC seeks a Mortgage Sales professional to drive mortgage marketing, maintain policy knowledge, and provide tailored mortgage advice to clients. The role emphasizes compliant selling, strong referrals to other Truist services, and collaboration with fulfillment teams.

Ideal candidates have banking or lending experience, solid communication skills, and a thorough understanding of residential mortgage guidelines, with willingness to travel as needed.

Qualifications

• Experience in banking or lending environment.
• Strong written and verbal communication skills.
• Must be SAFE Mortgage Licensing Act compliant within 30 days of employment.
• Solid knowledge of local mortgage market and regulations.
• Proven ability to meet production and referral goals.

Responsibilities

• Develop and execute mortgage marketing plans to meet production goals.
• Maintain thorough knowledge of Truist Mortgage strategies, policies and procedures.
• Adhere to all Truist and legal requirements, including state and federal regulations.
• Provide mortgage guidance based on client needs and product benefits.
• Drive referrals to other bank solutions to deepen client opportunities.
• Assist with document follow-up during fulfillment and post-closing review.

Skills

Banking and lending experience

Organizational skills

Written and verbal communication

Interpersonal and negotiation skills

Computer literacy

Education

Bachelor’s degree in Business/Marketing/Accounting or related

Equivalent financial sales experience

Tools

Microsoft Office

Job description

Need Help?

If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).

Regular or Temporary: Regular

Language Fluency: English (Required)

Work Shift: 1st shift (United States of America)

Responsible for the sales and marketing of Truist Mortgage Loan products within bank policies and procedures as well as consistent, effective referrals of mortgage clients for other bank services, including the qualifying package of services, and insurance products.

Essential Duties And Responsibilities

• Execute effective mortgage marketing and development plans to meet or exceed agreed upon mortgage production goals.
• Maintain a complete and thorough knowledge of the Mortgage Strategies, Policies and Procedures, as well as secondary market investor's guidelines utilized by Truist.
• Adhere to and comply fully with any and all Truist policies and procedures related to internal and external rules and regulations, particularly those established by State and Federal law.
• Provide mortgage clients sound mortgage advice based on a full understanding of client needs as well as Truist Mortgage products and their benefits.
• Consistently execute on Truist's referral process by introducing mortgage clients to other bank solutions for deepening client opportunities.
• Assist Mortgage Loan Fulfillment with client, attorney, or appraiser document follow-up as determined through quality control or post-closing review.

Qualifications

Required Qualifications

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 1+ year(s) experience in banking and/or lending environment with basic knowledge of residential property types.
• Good organizational, written and verbal communication skills
• Possesses solid interpersonal and negotiation skills
• Demonstrated proficiency in relevant computer applications
• Must be SAFE Mortgage Licensing Act compliant within 30 days of employment in this role including new or transfer of registration, and applicable NMLS acceptable background check

Preferred Qualifications

• Bachelor's degree in Business, Marketing, Accounting, or related studies or equivalent financial sales experience.
• Two or more years of experience in residential mortgage lending with solid knowledge of the local market and regulations.
• Previous sales awards and leadership positions.

Other Job Requirements / Working Conditions

• Sitting/Standing/Walking/Bending/Lifting
• Sitting Frequently (25% - 50% of the time)
• Standing Frequently (25% - 50% of the time)
• Walking Frequently (25% - 50% of the time)
• Lifting Up to 25 lbs.
• Visual / Audio / Speaking
• Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
• Manual Dexterity / Keyboarding
• Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.
• Availability
• Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.
• Travel
• Up to 75%

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Equal Opportunity Employer

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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