Retail Merchandising Support Associate, Freehold Raceway - Full Time

Macy's; New Jersey; Presencial; USD 28.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Merchandise discounts

Employee Assistance Program

Descripción de la vacante

Macy's is seeking a Merchandising Colleague to support in-store merchandising and customer engagement. You will ensure attractive product placement, accurate signage, and a welcoming environment across the sales floor.

You will help greet customers, answer questions, process transactions, and participate in promotions and events. This role emphasizes collaboration, hospitality, and driving sales outcomes through attentive service.

Formación

• Greet customers warmly and build rapport
• Assist with product placement and displays
• Explain features and benefits to drive sales
• Operate POS and process transactions accurately
• Support promotions and loyalty programs
• Collaborate across departments to hit sales goals

Responsabilidades

• Greet customers and offer assistance for a seamless shopping experience
• Maintain clean, organized and shoppable displays on the sales floor
• Update pricing and promotional signage in accordance with directives
• Restock merchandise and prepare the space for a successful tomorrow
• Support store events and loyalty program promotions
• Collaborate with team to achieve daily sales targets

Conocimientos

Customer service

Visual merchandising

Communication

Sales negotiation

Point-of-sale technology

Educación

High school diploma

Herramientas

POS systems

Pricing signage

Descripción del empleo

Be Part of an Amazing Story

Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

As a Merchandising Colleague - also known as a Front of House Colleague - you'll play a critical role in delivering a seamless, inspiring in-store experience. You will be responsible for executing merchandise movement and placement strategies, enhancing the visual appeal of the sales floor, maintaining well-organized and shoppable displays, and ensuring that pricing and promotional signage is accurate and up to date. Your attention to detail and commitment to operational excellence will directly impact our customers' experience. You'll be a visible and welcoming presence on the floor, greeting customers with genuine hospitality and offering assistance to ensure they feel seen, supported, and valued. Collaboration is key to this role. You'll work closely with colleagues across departments to meet shared goals, support sales, and contribute to a culture of hospitality, positivity and making every customer feel welcome by greeting them with a smile and offering your help whenever needed.

How Our Merchandising Colleagues Spend Their Day...

Our colleagues begin each day energized and ready to make an impact. They wear their name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers. They support visual merchandising by updating mannequins, resetting floor layouts, and aligning presentation with company directives - setting the tone for an impactful shopping experience. On the floor, they focus on the customer - offering a warm welcome, making eye contact, and creating friendly, personal conversations actively listen to their needs, and provide thoughtful assistance to create customer relationships to bring the customers back. Throughout the day, they maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, replenishing merchandise, and supporting any needed merchandise moves. They always Finish Strong - sharing our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you. They collaborate with the team to tie up loose ends - reorganizing the department, restocking merchandise, and preparing the space for a successful tomorrow. We believe service starts with each other - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities. And we know that excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results.

Who You Are

• Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
• Must be able to:
• Understand and communicate effectively with customers, co-workers, and supervisors
• Read and understand employment policies and safety rules/procedures in English
• Be able to create connection with customers, help the store achieve sales goals, and participate in sales-boosting events
• Create a welcoming, friendly environment for customers and colleagues, fostering meaningful conversations and connections
• Be able to learn about products in the store and be able to give expert guidance to customers based on their wants, features, and choices
• Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits
• Effectively use point-of-sale technology and digital tools to streamline transactions and enhance the shopping experience
• Work seamlessly with colleagues at all levels and across departments to drive sales and elevate the customer experience
• Meeting daily sales goal challenges

Essential Physical Requirements You Will Perform

• This position requires talking, lifting, constant moving, standing, and reaching with arms and hands
• Standing for at least two consecutive hours, lifting up to 50lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level
• Requires close vision, color vision, depth perception, and focus adjustment
• Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions

What We Can Offer You

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

Some additional benefits we offer include: 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.