Retail Merchandising Supervisor

Mondelez International; Santa Maria (CA); On-site; USD 61,000 - 85,000; Full time

Job summary

An established industry player is seeking a Retail Merchandising Supervisor to lead and inspire a team of Sales Service Representatives. This role is pivotal in ensuring that merchandising activities align with strategic goals while fostering a culture of excellence and continuous improvement. You will be responsible for hiring, training, and coaching staff, while also managing performance and ensuring that all in-store activities are executed flawlessly. If you thrive in a fast-paced environment and are passionate about retail excellence, this opportunity offers a chance to make a significant impact within a globally recognized brand. Join a team that values innovation, teamwork, and the drive to succeed.

Benefits

Health Insurance

Wellness Programs

Life Insurance

Retirement Savings Plans

Paid Leave Programs

Education-related Programs

Paid Holidays

Vacation Time

Qualifications

• High School Diploma or GED required; bachelor's degree preferred.
• Previous Retail, Sales, and/or Customer Service experience a plus.

Responsibilities

• Accountable for hiring, training, and monitoring merchandising staff.
• Ensure all in-store activities are executed to support the merchandising plan.

Skills

Conflict Management

Customer Focus

Motivating Others

Planning

Listening

Education

High School Diploma or GED

Bachelor's Degree (preferred)

Tools

Microsoft Office

Cellular/Wireless devices

Job description

Retail Merchandising Supervisor

Retail Merchandising Supervisor

Locations: Ventura, California, United States; Santa Maria, California, United States; San Luis Obispo, California, United States; Paso Robles, California, United States; Santa Barbara, California, United States

Time Type: Full time

Posted on: Posted Yesterday

Job Requisition ID: R-127775

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

Retail Merchandising Supervisor

The role of the Retail Merchandising Supervisor (RMS) is accountable for hiring, training/coaching, and monitoring the hourly merchandising staff to achieve world-class retail effectiveness while optimizing cost efficiencies. Individuals will need to ensure all in-store activities are properly executed to support the merchandising plan.

The Retail Merchandising Supervisor will have an assigned geography and Sales Service Representatives who are scheduled to perform in-store activities (merchandising, display building, backroom management, etc.). The Retail Merchandising Supervisor will oversee these individuals and aid in developing their capabilities.

A successful Retail Merchandising Supervisor should excel in the following skills:

• Actively participate in the interview process of new hires via in-person or video conferencing of prospective candidates.
• Manage the selection process for all new hires to the Sales Service Representative (SSR’s) position.
• Ensure newly hired SSRs participate in a standard onboarding/orientation process and all appropriate training programs within the prescribed timelines.
• Responsible for on-the-job coaching as well as providing continuous learning and development for SSRs.
• Utilize the Performance Management process to assist in correcting substandard work practices by direct reports.
• Communicate Sales team/area priorities and help SSRs prioritize time and efficient work standards.
• Ensure all merchandising activities are properly executed at store level to support the merchandising game plan.
• Responsible for annual performance appraisals for all direct reports.
• Approve all requests for leave in a timely manner and communicate to impacted employees.
• Have a general understanding of employee benefits for both full-time and part-time eligibility.
• Work in a collaborative environment with District Managers to ensure merchandising standards are adhered to.

Key Competencies:

• Conflict Management: Ability to identify and manage areas of conflict, defusing situations of conflict and creating an acceptable resolution.
• Confronting Direct Reports: Open and candid feedback to aid in identifying areas of skill development and overall performance opportunities of direct reports.
• Customer Focus: Using sales and business approaches that provide service and value beyond customers' expectations and helping customers identify and execute the appropriate strategies for their business success.
• Developing Direct Reports and Others: Excel at encouraging individual development by incorporating Praise, Question, Polish into daily coaching routine. Seek out opportunities to mentor others in their development.
• Managing Diversity: Awareness of both the qualitative and quantitative aspects of a diverse group of direct reports. Strive to bring out the best in all employees.
• Informing: Skilled in communicating with a broad range of Mondelez employees and store personnel.
• Listening: Strive to gain a complete understanding prior to rendering decisions. Ensure there is a balance in this competency by providing input to others.
• Motivating Others: Incorporate varied methodologies to inspire direct reports to produce beyond their capabilities.
• Planning: Develop strategies that address key organizational initiatives while balancing the need to operate in a cost-efficient environment.
• Sizing Up People: Taking the time to understand the whole employee and not just their performance. Asking the right questions to gain a complete perspective.
• Building Effective Teams: Incorporate coaching techniques and motivational skills to develop a sense of team versus individuals.

What can you expect from us?

• The base salary range for this position is $61,200 to $84,225; the exact salary depends on several factors such as experience, skills, education, and budget. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with possibility for overachievement based on performance and company results and eligibility to participate in our long-term incentive program.
• In addition, Mondelez International offers the following benefits: health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time. Some of these benefits have eligibility requirements. Many of these benefits are subsidized or fully paid for by the company.

Who is a good fit?

• High School Diploma or GED required, bachelor's degree preferred.
• You must be at least 18 years of age and have a valid driver's license.
• A flexible work schedule may be required, including being available to work weekends and holidays.
• Previous Retail, Sales, and/or Customer Service experience a plus.
• Successful completion of drug test, MVR check, and general background check.
• Ability to perform physically demanding work in a fast-paced work environment and meet the defined physical activities (frequent lifting, bending, and carrying up to 25 lbs., occasionally over 50 lbs., pushing, pulling, etc.) while adhering to safety expectations and processes.
• Computer literate (Microsoft Office, Internet and Cellular/Wireless devices).

No Relocation support available.

Business Unit Summary

The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, we produce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands—including Oreo and Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products—are close at hand for our consumers across the country.

Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.

For more information about your Federal rights, please see eeopost.pdf; EEO is the Law Poster Supplement; Pay Transparency Nondiscrimination Provision; Know Your Rights: Workplace Discrimination is Illegal.

Job Type

Regular Field Sales

At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.

We have a rich portfolio of strong brands – both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum.

Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast.