Retail Merchandising Sales Representative

UNFI; Fond du Lac (WI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

401k

PTO

Health benefits

Mileage reimbursement

Cell phone

Mentorship program

Job summary

UNFI is seeking a Retail Merchandising Sales Representative to drive sales at assigned customer locations in Wisconsin. The role includes ordering, stocking shelves, executing resets, and supporting programs across Beaver Dam, WI and surrounding areas.

You will coordinate with Shelf Services and field teams to deliver consistent merchandising and service. Responsibilities include planning visits, communicating with account teams, and ensuring customer plans are executed on schedule.

Qualifications

• Minimum 1 year of related experience in Retail or Distribution.
• Prior Sales and customer service experience in a retail setting is preferred.
• Bilingual – Spanish is a plus.

Responsibilities

• Influence customer orders by identifying sales opportunities and recommending item discontinuations; place orders and merchandise products.
• Serve as primary contact for assigned customers and merchandising projects; execute customer-specific plans during visits.
• Rotate stock, remove out-of-code items, and process returns/credits per policy.
• Communicate with UNFI personnel on competitor activity, opportunities, and customer requests.
• Collaborate with supervisors or account managers to develop action plans and meet deadlines/budgets.
• Travel up to 95% within assigned area; stay current on Shelf Services tools and training.
• Complete documentation accurately and on time; support other duties as assigned.

Skills

Customer service

Communication

Time management

Planogram reading

Independent work

Job description

Job Overview

The Retail Merchandising Sales Representative (RMSR) is responsible for driving sales and delivering consistent, high-quality merchandising services at assigned customer locations. This includes ordering products, stocking shelves, executing resets and remodels, and supporting continuity and cycle coverage programs. At times, the RMSR may also assist with stretch projects and may receive directions from Coordinators, Supervisors, Managers, or Directors within Shelf Services.

Location: this role services accounts in Beaver Dam, WI and surrounding areas.

Job Responsibilities

• Influence customer orders by identifying sales opportunities and recommending item discontinuations. Place orders, merchandise products, hang shelf tags, and set promotional materials. Execute resets to drive sales. Sell promotional and sales programs as assigned. Follow through on all customer product requests.
• Serve as the primary contact for assigned customers and merchandising projects. Execute customer-specific plans during scheduled visits and provide feedback to UNFI stakeholders. Visits retailers on Field Sales or Home Store program on a provided Schedule to execute customer specific plans. Follow HACCP and SQF guidelines as applicable.
• Rotate stock, remove out-of-code items, and process returns/credits per company policy and customer agreements.
• Regularly communicates with Key UNFI Personnel on competitor activity, sales opportunities, customer request and any other significant issues.
• Collaborate with supervisors or account managers to develop action plans for assigned projects. Ensure deadlines and budgets are met. Interpret internal reports as needed.
• Exercise discretion and independent judgment in project planning and selling UNFI Professional Services and product lines.
• Extensive travel could be required within assigned geographical area, based on customer needs
• Complete required documentation accurately and on time. Stay current on Shelf Services technology and tools through training and collaboration with Category Management and Sales teams.
• Performs other duties assigned.

Job Requirements

• A Valid Driver’s License is necessary.
• Auto Insurance levels that meet UNFI requirements.

Experience

• Minimum 1-year related experience in Retail or Distribution.
• Prior Sales and customer service experience in a retail setting.
• Food related product experience desired.
• Bilingual – Spanish a plus.

Knowledge/Skills/Abilities

• Excellent customer service and communication skills
• Time management skills and attention to detail
• Basic math abilities
• Ability to motivate and work with others to achieve desired results.
• Ability to read, understand and implement planograms.
• Basic to intermediate computer skills
• Ability to work independently.
• Good judgment is required for this position as there may be times when direct supervision may not be immediately available.

Work Environment

• This position requires the associate to perform all duties at one of our UNFI locations, such as a distribution center or office.

Travel (onsite)

• Travel is required up to (95)% for this position.

Physical Environment/Demands

• Daily travel is required and access to a vehicle is necessary
• Ability to get in and out of car multiple times per day
• Drive to and from accounts safely in city, rural and expressway conditions
• Ability to set up displays, fixtures, shelving and products
• Able to tolerate exposure to store and warehouse conditions including wide variances in temperature, dust and dirt
• Ability to lift up to 40 lbs

About UNFI: We are North America’s premier grocery wholesaler, delivering the widest variety of fresh, branded, and owned brand products to community grocers and retail chains alike. A pioneer in natural and organic foods, we are growing and transforming to meet the needs of an evolving workplace. Our 29,000+ employees work across America in our 50 Distribution Centers and corporate offices. Learn more: Organic, Natural and Conventional Food | Wholesale Food Distributors | UNFI

Benefits

• Competitive 401k
• Competitive PTO plan
• Health benefits – first of the month following 30 days of employment
• mileage reimbursement
• cell phone
• mentorship program/developmental opportunities

UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. All qualified applicants will receive equal consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or other protected ground. Accommodation is available upon request for candidates taking part in all aspects of the job selection process. - M/F/Veteran/Disability. VEVRAA Federal Contractor.

Compensation

UNFI anticipates paying the above-referenced pay rate (or within the above-referenced pay range) for this position. Actual Pay, where applicable, will depend on a number of factors, including, but not limited to, education, experience, training, and any requirements under applicable collective bargaining agreements. UNFI is committed to transparency in pay in compliance with applicable state and local laws.

For Washington positions (or positions that may be performed remotely from Washington), https://www.unfi.com/jobs-more-info-wa.html for Washington-specific paid time off details.

Candidates hired into this position will also be eligible to participate in the following benefits programs:

• Paid Time Off
• Sick Time
• paid holidays and parental leave
• 401K Program
• medical, dental, vision, life, and accidental death/dismemberment insurance
• short-term and long-term disability insurance program
• Flexible Spending Account and/or Health Savings Account

UNFI’s compensation, benefits, and paid time off policies are subject to change in the Company’s sole discretion, consistent with applicable law. This job posting should not be construed as an offer of employment with certain terms, nor should it be construed as a guaranteed minimum.

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.