Retail Merchandising & Inventory Supervisor

Staples; New Bern (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Full-time hours

Paid time off

Career development program

Weekly pay

401(k) match

Medical, dental, vision insurance

Associate discounts

Retailer discounts

Job summary

Staples, Inc. is seeking a Merchandising & Inventory Supervisor to lead store operations and customer service on the sales floor. You will manage inventory controls, execute planograms, unload trucks, stock shelves, and deliver strong service while coaching a team in a fast-paced retail environment.

The role requires flexible scheduling, strong merchandising knowledge, and the ability to multitask. Staples offers full-time hours, benefits, and employee discounts as part of a team-oriented

Qualifications

• Strong knowledge of merchandising and retail operations.
• Experience coaching a team and supervising others.
• Ability to engage customers and assess needs.
• Ability to multitask with limited supervision.
• Physical ability to lift up to 100 pounds and climb ladders.

Responsibilities

• Manage inventory controls: Zero Balance, Return to Vendor, Return to Warehouse, Cross Channel Returns, Reserve online pick up in store.
• Unload trucks, stock shelves, and maintain stock levels.
• Execute weekly planograms and seasonal merchandising changeover.
• Deliver exceptional customer service.
• Engage customers and present solutions to their needs.
• Maintain a neat, inviting store environment.
• Perform cashier, returns, and online reservations.
• Act as Manager on Duty when scheduled.
• Handle additional duties as assigned.

Skills

Merchandising

Customer service

Team leadership

Flexibility

Retail operations

Communication

Job description

Merchandising & Inventory Supervisors

demonstrate their passion for Sales Floor Merchandising and Signage Standards, Inventory Management, Back-Room Operations and Customer Service through actions and coaching. You will be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Get great perks.

• Full-time hours, generous paid time off, career development program and weekly pay

• Compensation is based on qualifications and experience

• 401(k) with company match

• Full medical, dental and vision insurance

• Associate discounts on in-store and online merchandise, services and warranty plans

• Discounts at hundreds of retailers, restaurants and more

• And many more benefits

Play a central role in helping your store, your people and your customers win.

• Process accurate and efficient inventory controls: Zero Balance, Return to Vendor, Return to Warehouse, Cross Channel Returns, Reserve online pick up in store

• Execute all product activities including truck unloading, sorting, stocking, and maintaining stock levels

• Execute Weekly Planograms and seasonal promo merchandising changeover

• Deliver exceptional customer service

• Understand and utilize basic selling skills to properly engage and present solutions to our customers

• Provide an inviting environment for the customers by maintaining a neat and clean store

• Perform front end responsibilities such as cashier, returns, and online reservations

• Provide store leadership when scheduled as the “Manager on Duty”

• Be flexible to perform other duties as assigned

Essential skills and experience:

• Able to work a flexible schedule based on the store’s needs

• Has a clear understanding of merchandising and retail operations

• Experience managing and coaching a team and/or supervising others

• Must be able to engage and speak to customers and understand their needs

• Ability to handle many priorities and to multitask effectively with limited or no supervision

• Ability to lift, push or pull materials in the 100-pound range, climb ladders, stand and walk continuously

• Ability to work cooperatively in a high paced and sometimes stressful environment

• Manage conflict in a reasonable, nonconfrontational and cooperative manner

• Ability to act with honesty and integrity regarding customer and business information

• Preferred but not required: key holder experience within a retail environment

Staples does not sponsor applicants for work visas for this position.