Retail Merchandising & Inventory Supervisor

Staples; New Bern (NC); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Full-time hours

Weekly pay

401(k) with company match

Medical, dental and vision insurance

Associate discounts

Retailer discounts across networks

Career development program

Job summary

Staples is hiring for Merchandising & Inventory Supervisors in a full-time role in the United States. You will oversee inventory controls, execute planograms, and lead a team to ensure an engaging customer experience.

The position involves front-end duties and potential Manager on Duty coverage. The role requires strong merchandising knowledge, team coaching abilities, and the capacity to multitask effectively in a fast-paced retail environment.

Qualifications

• Flexible schedule based on store needs.
• Solid merchandising and retail operations understanding.
• Experience in coaching or supervising a team.
• Ability to engage with customers and assess their needs.
• Able to multitask with limited supervision.
• Ability to lift and move items; physical stamina.
• Capable of working in a fast-paced environment.
• Handle conflicts in a calm, cooperative manner.
• Act with honesty and integrity in business information.
• Preferred: basic key holder or supervisory experience.

Responsibilities

• Process inventory controls like Zero Balance, RTV, Returns to Warehouse, Cross Channel Returns, Reserve online pickup.
• Execute product activities: unloading, sorting, stocking, maintaining stock levels.
• Perform weekly planograms and seasonal merchandising changes.
• Deliver exceptional customer service.
• Apply basic selling skills to engage customers and present solutions.
• Maintain a neat, inviting store environment.
• Handle front-end tasks: cashiering, returns, online reservations.
• Act as Manager on Duty when scheduled.
• Be flexible to perform other duties as assigned.

Skills

Flexible schedule

Merchandising operations

Team coaching

Customer engagement

Multitasking

Physical ability

High-paced environment

Conflict management

Integrity

Key holder experience (preferred)

Job description

Merchandising & Inventory Supervisors

demonstrate their passion for Sales Floor Merchandising and Signage Standards, Inventory Management, Back-Room Operations and Customer Service through actions and coaching. You will be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture.

Get great perks

• Full-time hours, generous paid time off, career development program and weekly pay
• Compensation is based on qualifications and experience
• 401(k) with company match
• Full medical, dental and vision insurance
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• And many more benefits

Play a central role in helping your store, your people and your customers win

• Process accurate and efficient inventory controls: Zero Balance, Return to Vendor, Return to Warehouse, Cross Channel Returns, Reserve online pick up in store
• Execute all product activities including truck unloading, sorting, stocking, and maintaining stock levels
• Execute Weekly Planograms and seasonal promo merchandising changeover
• Deliver exceptional customer service
• Understand and utilize basic selling skills to properly engage and present solutions to our customers
• Provide an inviting environment for the customers by maintaining a neat and clean store
• Perform front end responsibilities such as cashier, returns, and online reservations
• Provide store leadership when scheduled as the "Manager on Duty"
• Be flexible to perform other duties as assigned

Essential Skills And Experience

• Able to work a flexible schedule based on the store's needs
• Has a clear understanding of merchandising and retail operations
• Experience managing and coaching a team and/or supervising others
• Must be able to engage and speak to customers and understand their needs
• Ability to handle many priorities and to multitask effectively with limited or no supervision
• Ability to lift, push or pull materials in the 100-pound range, climb ladders, stand and walk continuously
• Ability to work cooperatively in a high paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Preferred but not required: key holder experience within a retail environment

Staples does not sponsor applicants for work visas for this position.