Retail Merchandiser & Customer Service Associate

Total Wine & More; Glendale (AZ); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Paid Time Off

Store discounts

Health care plans

401(k)

Parental leave

Tuition assistance

Job summary

Total Wine & More in Glendale, AZ is hiring for a Merchandiser to maximize inventory, stock shelves, and build displays while delivering exceptional customer service. The role supports curbside and in-store pickup and may involve safe driving of deliveries if assigned.

We offer benefits and a dynamic team environment. Ideal candidates have a high school diploma (or equivalent) and 1–3 years of retail experience, with familiarity in POS systems and inventory software.

Qualifications

• High school diploma or equivalent preferred.
• 1-3 years of retail experience preferred.
• Familiarity with point-of-sale systems and inventory software.
• Ability to work a flexible schedule including evenings and weekends.

Responsibilities

• Maximize product inventory, including processing freight, organizing and distributing inventory, pulling and stocking merchandise, building displays and end caps, placing signage, and supporting digital business operations.
• Deliver exceptional service and a personalized experience by greeting customers and informing about products and services.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of advertisements, promotions, and loyalty programs and ensure safety and cleanliness across the store.
• Load and deliver orders in a safe and professional manner in line with company policies and traffic laws.

Skills

Customer service

Retail experience

POS systems

Inventory management

Education

High school diploma or equivalent

Tools

POS systems

Inventory management software

Job description

Total Wine & More in Glendale, AZ is hiring for a Merchandiser to maximize inventory, stock shelves, and build displays while delivering exceptional customer service. The role supports curbside and in-store pickup and may involve safe driving of deliveries if assigned.

We offer benefits and a dynamic team environment. Ideal candidates have a high school diploma (or equivalent) and 1–3 years of retail experience, with familiarity in POS systems and inventory software.