Retail Merchandiser & Customer Experience Specialist

Total Wine & More; Allen (TX); On-site; USD 19,286 - 27,552; Full time

Benefits offered by this job

Paid Time Off

Generous store discounts

Health care plans (medical, dental,/vs

401(k), HSA, FSA

Disability & life insurance

Paid parental leave

College tuition assistance

Career development & product training

Consumer classes

Job summary

Total Wine & More is seeking a Merchandiser for our Allen, TX store. You will maximize product inventory, support online orders, and provide a positive shopping experience with customers. The role may include sales, front-end tasks, and other duties as needed, reporting to store management.

Qualified candidates typically have 1–3 years in retail, familiarity with POS systems, and the ability to work a flexible schedule including evenings and weekends; high school diploma preferred.

Qualifications

• 1–3 years retail experience preferred.
• High school diploma or equivalent preferred.
• Familiarity with POS systems and inventory management software.
• Flexibility to work evenings and weekends.

Responsibilities

• Maximize product inventory and organize displays.
• Greet customers and provide exceptional service.
• Support online orders and curbside/delivery services as needed.
• Maintain knowledge of promotions and loyalty programs.

Skills

Customer service

Merchandising/stocking

POS systems

Inventory management

Flexible schedule

Education

High school diploma or equivalent

Tools

Point-of-sale systems

Inventory management software

Job description

Total Wine & More is seeking a Merchandiser for our Allen, TX store. You will maximize product inventory, support online orders, and provide a positive shopping experience with customers. The role may include sales, front-end tasks, and other duties as needed, reporting to store management.

Qualified candidates typically have 1–3 years in retail, familiarity with POS systems, and the ability to work a flexible schedule including evenings and weekends; high school diploma preferred.