Retail Merchandise Manager

Michaels; Solon (OH); Hybrid; USD 19,000 - 26,000; Full time

Job summary

The Michaels Companies in Solon, OH is seeking a Merchandise Manager to drive merchandising and store operations. You will oversee truck processing, inventory routines, planogram sets, pricing accuracy, and promotional execution to ensure a customer-ready store.

In this role, you will partner with store leadership to manage workload, maintain stock integrity, and uphold visual standards while delivering strong operational results in a fast-paced environment.

Qualifications

• Minimum 3+ years retail leadership experience.
• Experience managing inventory and merchandising standards.
• Familiarity with SOPs and company programs.

Responsibilities

• Assist Store Manager in leading store operations and SOP compliance.
• Lead truck processing, stock replenishment, and in-store flow.
• Own workload planning and daily task prioritization with store leadership.
• Execute planograms and maintain visual merchandising standards.
• Ensure accurate pricing and timely promotional execution.
• Oversee Ship from Store and RTV/ASN processes as scheduled.
• Provide MOD coverage and maintain service standards during shifts.

Job description

Store - CLEV-SOLON, OHThe Merchandise Manager drives merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. This role ensures accurate pricing, timely promotional execution, and a customer-ready store environment through strong workload planning and inventory management.**Major Activities*** Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.* Ensure execution of Company policies and standards, holding team accountable for store conditions and results.* Provide Manager-on-Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity.* Lead truck execution processes, ensuring timely unloading, accurate sorting, and efficient flow of merchandise to the sales floor.* Own workload planning and daily task prioritization, partnering with store leadership to align staffing and execution to business needs.* Execute and maintain SISO (Store-In-Stock Optimization) routines to drive in-stock levels, replenishment accuracy, and sales readiness.* Oversee Planogram (POG) execution, ensuring merchandising sets are completed accurately and on schedule.* Establish and maintain visual merchandising standards, including initial product placement and presentation to company expectations.* Support a clean, organized, and customer-ready store environment, including backroom organization and sales floor recovery.* Manage key aspects of inventory control, ensuring product accuracy, integrity, and efficient stock movement.* Execute ad sets, ensuring promotional signage and product placement are compliant and customer focused.* Complete price changes accurately and on time, maintaining pricing integrity across the sales floor and systems.* Oversee Ship from Store fulfillment, ensuring orders are picked, packed, and shipped efficiently and accurately.* Process RTVs (Return to Vendor) and ASN receiving, ensuring compliance, documentation accuracy, and proper inventory adjustments.* Manage store damages procedures, ensuring proper handling, reporting, and shrink reduction* Train, coach, and develop team members through structured TM onboarding and ongoing skill-building across assigned departments.* Partner in maintaining strong Asset Protection practices, reducing shrink through awareness, compliance, and safe operations.**Other duties as assigned****Minimum Type of Experience Required*** 3+ years retail leadership experience**Work Environment*** Ability to remain standing for long periods of time* Ability to move throughout the store* Regular bending, lifting, carrying, reaching, and stretching* Ability to lift, carry, push, and pull merchandise and fixtures, up to 25-50 pounds with or without reasonable accommodation.* Ability to climb ladders or step stools to stock and retrieve products.* Ability to perform repetitive motions, including scanning items, stocking shelves, and operating POS equipment.* Ability to work in a fast-paced environment with frequent customer interactions.* Work hours include nights, weekends and early mornings**Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.****Total Base Pay Range for this Position:**$14.00 - $19.60This position may be eligible for overtime compensation in accordance with state and local laws.