Retail Merchandise Associate — Customer Experience Pro

The TJX Companies, Inc.; Vero Beach (FL); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Healthcare options

Job summary

The TJX Companies, Inc. operates TJ Maxx in Vero Beach, FL, delivering a high-quality customer experience while keeping the store organized and safe. You may work across multiple areas to support business needs, uphold loss-prevention standards, and engage customers with courtesy and efficiency.

Starting pay ranges from $14.00 to $14.50 per hour, with eligibility for associate discounts and benefits. The role requires strong communication, teamwork, and the ability to adapt quickly in a

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Ability to multi-task.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Communication

Organizational skills

Multi-tasking

Flexibility

Teamwork

Attention to detail

Job description

The TJX Companies, Inc. operates TJ Maxx in Vero Beach, FL, delivering a high-quality customer experience while keeping the store organized and safe. You may work across multiple areas to support business needs, uphold loss-prevention standards, and engage customers with courtesy and efficiency.

Starting pay ranges from $14.00 to $14.50 per hour, with eligibility for associate discounts and benefits. The role requires strong communication, teamwork, and the ability to adapt quickly in a