Retail Merchandise Associate | Customer Experience & Merch

The TJX Companies, Inc.; Johns Creek (GA); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health/dental/vision insurance

Paid holidays/vacation/sick

Scholarship program

Job summary

The TJX Companies, Inc. is hiring at TJ Maxx in Johns Creek, GA. The role focuses on delivering an outstanding customer experience while maintaining store standards and supporting various store areas as needed.

You will engage customers, promote loyalty programs, and contribute to a safe, clean shopping environment. Previous retail experience is preferred, with flexibility to work a dynamic schedule and stand for extended periods.

Qualifications

• Excellent customer service skills
• Strong communication and organizational abilities
• Ability to multi-task in a fast-paced retail environment

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and upholding customer experience principles
• Adhere to operational, merchandise, and loss prevention standards
• Cross-train to work in multiple store areas to support business needs
• Accurately ring purchases/returns and count change according to procedures
• Promote credit and loyalty programs
• Maintain merchandising standards and prepare merchandise for the floor
• Participate in store recovery and maintain cleanliness and safety
• Support and participate in safety, shrink reduction, and other store initiatives

Skills

Customer service

Communication

Organizational skills

Multi-tasking

Flexibility

Job description

The TJX Companies, Inc. is hiring at TJ Maxx in Johns Creek, GA. The role focuses on delivering an outstanding customer experience while maintaining store standards and supporting various store areas as needed.

You will engage customers, promote loyalty programs, and contribute to a safe, clean shopping environment. Previous retail experience is preferred, with flexibility to work a dynamic schedule and stand for extended periods.