Retail Merchandise Associate

The TJX Companies, Inc.; West Bend (WI); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health care options

Scholarship program

Child care & cell phone discounts

Referral bonuses

Life insurance

Paid holidays/vacation/sick

Job summary

The TJX Companies, Inc. in Wisconsin is hiring a Retail Associate to deliver a high-quality customer experience, engage with customers, and uphold store standards.

You may cross-train across departments to meet business needs and must be able to lift heavy objects and adapt to changing directions on the sales floor. Ideal candidates have strong customer service skills, clear communication, and organization, with the ability to multitask and work a flexible schedule.

Qualifications

• Excellent customer service skills and ability to engage with customers.
• Strong communication and organizational abilities with attention to detail.
• Capability to multitask and adapt to changing directions.
• Ability to lift heavy objects with or without accommodation.

Responsibilities

• Deliver a highly satisfied customer experience.
• Ring customer purchases/returns and handle cash accurately.
• Promote credit and loyalty programs.
• Maintain store cleanliness and merchandising standards.
• Support safety and loss prevention policies.

Skills

Customer service

Communication

Organizational skills

multitasking

Job description

Job Description

Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Who We're Looking For

You.

• Possesses excellent customer service skills
• Able to work a flexible schedule to support business needs
• Possesses strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

Benefits

Benefits include:

• Associate discount
• EAP
• smoking cessation
• bereavement
• 401(k) Associate contributions
• child care & cell phone discounts
• pet & legal insurance
• credit union
• referral bonuses

Those who meet service or hours requirements are also eligible for:

• 401(k) match
• medical/dental/vision
• HSA
• health care FSA
• life insurance
• short/long term disability
• paid parental leave
• paid holidays/vacation/sick
• auto/home insurance discounts
• scholarship program
• adoption assistance

All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package.

TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Applicants with arrest or conviction records will be considered for employment.

Address: 1740 S Main St

Location: USA HomeGoods Store 1146 West Bend WI

This position has a starting pay range of USD $13.25 to $13.75 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Contact your TJX representative for more information.