Retail Merchandise Associate

The TJX Companies, Inc.; Tulsa (OK); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Medical/dental/vision

Paid holidays

Life insurance

EAP

Job summary

The TJX Companies, Inc. in Tulsa, OK is seeking a store associate to deliver exceptional customer service, maintain store standards, and support multiple areas of the operation. You will engage customers, process transactions, and promote loyalty programs while upholding safety and loss prevention guidelines.

Weekend and flexible hours are required to meet business needs. The role offers a positive team environment, opportunities for growth, and comprehensive benefits as part of a Fortune 100

Qualifications

• Excellent customer service skills and ability to engage with customers.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking in a fast-paced retail environment.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean store.
• Adhere to operational, merchandise, and loss prevention standards.
• Be cross-trained to support multiple store areas.
• Model customer experience practices with customers.
• Promote credit and loyalty programs.
• Process customer purchases and returns accurately.
• Maintain merchandising standards and prepare merchandise for sales floor.
• Participate in store recovery and maintain store cleanliness.
• Support safety and adhere to labor laws.
• Other duties as assigned.

Skills

Customer service

Communication

Multi-tasking

Flexibility

Job description

Job Description

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.

• Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment.
• Adheres to all operational, merchandise, and loss prevention standards.
• May be cross-trained to work in multiple areas of the store in order to support the needs of the business.
• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Who We're Looking For

• Possesses excellent customer service skills
• Able to work a flexible schedule to support business needs
• Possesses strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

Benefits

• Associate discount
• EAP
• smoking cessation
• bereavement
• 401(k) Associate contributions
• child care & cell phone discounts
• pet & legal insurance
• credit union
• referral bonuses
• 401(k) match
• medical/dental/vision
• HSA
• health care FSA
• life insurance
• short/long term disability
• paid parental leave
• paid holidays/vacation/sick
• auto/home insurance discounts
• scholarship program
• adoption assistance

All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time.

Equal Opportunity

TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, and local law.

Applicants with arrest or conviction records will be considered for employment.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package.

Address: 7362 South Olympia Ave

Location: USA Marshalls Store 1040 Tulsa OK

This position has a starting pay range of USD $12.75 to $13.25 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.