Retail Merchandise Associate

The TJX Companies, Inc.; Onalaska (WI); On-site; USD 19,286 - 19,975; Part time

Benefits offered by this job

Associate discount

EAP

401(k) contributions

Child care discounts

Referral bonuses

Job summary

A leading retail company seeks a Retail Merchandise Associate in Onalaska, WI. This part-time, entry-level position involves engaging with customers, managing transactions, and maintaining store standards. Ideal candidates will have strong customer service skills and the ability to work flexibly. The role offers various benefits, including discounts, insurance options, and a 401(k) plan, providing a comprehensive package to support associates.

Qualifications

• Excellent customer service skills are a must.
• Strong communication and organizational skills are necessary.
• Ability to respond to unexpected situations effectively.

Responsibilities

• Engage with customers to ensure a positive experience.
• Accurately process purchases and manage cash.
• Maintain a clean and organized store environment.

Skills

Customer service skills

Communication skills

Organizational skills

Multi-tasking

Job description

Retail Merchandise Associate – The TJX Companies, Inc.

Join to apply for the Retail Merchandise Associate role at The TJX Companies, Inc.

Location: USA HomeGoods Store 0265 Onalaska, WI.

Starting pay range: $14.00 to $14.50 per hour. Actual starting pay determined by relevant skills, qualifications, and experience.

Job Description

Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross‑trained to work in multiple areas of the store in order to support the needs of the business.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Qualifications

• Possesses excellent customer service skills
• Able to work a flexible schedule to support business needs
• Possesses strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

Benefits

Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time.

EEO Statement

TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment.

Seniorilty level

Entry level

Employment type

Part‑time

Job function

Sales and Business Development

Industries

Retail