Retail Merchandise Associate

Winners Merchants International, L.P.; Mission Viejo (CA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health insurance

Paid holidays

Scholarship program

Job summary

TJ Maxx in Mission Viejo, CA is hiring a Sales Associate to provide exceptional customer service and support store operations. You will ring up purchases, promote credit and loyalty programs, maintain merchandising standards, and assist in stocking and recovering the sales floor.

The role requires the ability to multi-task, strong communication, and a flexible schedule. Prior retail experience is preferred; lifting heavy objects may be required; you will join a diverse team in a fast-paced

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills.
• Capable of multi-tasking.
• Able to respond to changes or unexpected situations.
• Capable of lifting heavy objects.
• Retail customer experience preferred.

Responsibilities

• Greet and assist customers and handle transactions.
• Accurately ring purchases/returns and give correct change.
• Promote credit and loyalty programs.
• Maintain merchandising standards and stock shelves.
• Process merchandise for sales floor and maintain cleanliness.
• Participate in store recovery and safety procedures.
• Support shrink reduction goals and company policies.
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Multi-tasking

Adaptability

Physical stamina

Teamwork

Job description

TJ Maxx
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Job Description:

Opportunity: Grow Your Career

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedbackAdheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Who We’re Looking For: You.

• Possesses excellent customer service skills
• Able to work a flexible schedule to support business needs
• Possesses strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Applicants with arrest or conviction records will be considered for employment.

Address:

27690 Santa Margarita Parkway

Location:

USA TJ Maxx Store 0137 Mission Viejo CA

This position has a starting pay range of USD $16.90 to $17.40 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.