Retail Merchandise Associate

The TJX Companies, Inc.; Jacksonville (FL); On-site; USD 15,911 - 22,661; Full time

Benefits offered by this job

Associate discount

401(k) match

Medical/dental/vision

HSA

Job summary

TJ Maxx in Jacksonville, FL is hiring a retail associate to deliver excellent customer service, handle purchases and returns, and maintain store standards. You’ll support credit and loyalty programs and help keep the sales floor organized.

This role offers a supportive work environment with flexible scheduling, plus benefits like associate discounts, 401(k) match, and medical/dental/vision coverage.

Qualifications

• Excellent customer service and communication skills.
• Ability to multi-task and stay organized in a busy retail environment.
• Willingness to work a flexible schedule and follow procedures.

Responsibilities

• Ring customer purchases/returns and manage cash/change per procedures.
• Promote credit and loyalty programs to customers.
• Maintain merchandising, cleanliness, and recovery of the sales floor.
• Assist in store safety and policy compliance.
• Support store shrink reduction goals and teamwork.

Skills

Customer service

Communication

Organizational skills

Multi-tasking

Flexibility

Job description

TJ Maxx

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Job Description

Opportunity: Grow Your Career

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Who We’re Looking For: You.

• Possesses excellent customer service skills
• Able to work a flexible schedule to support business needs
• Possesses strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

• Associate discount
• EAP
• smoking cessation
• bereavement
• 401(k) Associate contributions
• child care & cell phone discounts
• pet & legal insurance
• credit union
• referral bonuses

• 401(k) match
• medical/dental/vision
• HSA
• health care FSA
• life insurance
• short/long term disability
• paid parental leave
• paid holidays/vacation/sick
• auto/home insurance discounts
• scholarship program
• adoption assistance

All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time.

Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Applicants with arrest or conviction records will be considered for employment.

Address

3550 University Boulevard West

Location

USA TJ Maxx Store 1373 Jacksonville FL

This position has a starting pay range of $14.00 to $14.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.