Retail Merchandise Associate

The TJX Companies, Inc.; Celina (OH); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k)

Health insurance

Job summary

Marshalls in Celina, OH is seeking a Customer Experience Associate to deliver a highly satisfying shopping experience by engaging with customers, keeping the store clean and organized, and processing purchases and returns accurately according to procedures.

You will support merchandising standards, promote credit and loyalty programs, participate in store recovery and safety practices, and adapt to changing needs across areas.

Qualifications

• Customer service skills emphasized.
• Flexible schedule to support business needs.
• Retail experience preferred.

Responsibilities

• Deliver a highly satisfying customer experience by engaging with customers and maintaining a clean, organized store.
• Ring purchases/returns accurately and follow procedures; promote credit and loyalty programs.
• Maintain merchandising standards and prepare merchandise for the sales floor.
• Participate in store recovery, safety practices, and loss prevention initiatives.
• Adapt to cross-functional needs and support other store areas as required.
• Uphold labor laws, policies, and procedures.

Skills

Customer service

Communication

Multi-tasking

Flexibility

Teamwork

Retail experience

Job description

Marshalls

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Job Description

Opportunity: Grow Your Career

Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedbackAdheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Who We’re Looking For: You.

• Possesses excellent customer service skillsMe
   
• Able to work a flexible schedule to support business needs
• Possesses strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Applicants with arrest or conviction records will be considered for employment.

Address

1990 Havemann Rd

Location:

USA Marshalls Store 1291 Celina OH

This position has a starting pay range of $13.50 to $14.00 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.