Retail Merchandise Associate

The TJX Companies, Inc.; Billings (MT); On-site; USD 20,664 - 21,352; Part time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision insurance

Health Savings Account (HSA)

Life insurance

Short/long term disability

Paid parental leave

Job summary

The Sierra store in Billings, MT, part of The TJX Companies, invites you to join a team that delivers a high-quality customer experience while embracing diversity and development. You’ll be part of a vibrant store culture that supports growth, teamwork, and community impact.

As a team member, you’ll engage customers, process transactions, and participate in store recovery and cleanliness. TJX offers flexible scheduling, competitive pay, and a comprehensive benefits package to eligible associates.

Qualifications

• Excellent customer service skills
• Flexible schedule to support business needs
• Strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond to changes or unexpected situations
• Capable of lifting heavy objects
• Works well with peers and supervisors
• Retail customer experience preferred

Responsibilities

• Model customer experience practices with customers
• Maintain store culture with honesty, integrity and respect
• Accurately ring purchases/returns and handle cash per procedures
• Promote credit and loyalty programs
• Follow merchandising procedures and standards
• Prepare merchandise for sales floor per procedures
• Participate in store recovery and cleanliness
• Support labor laws, policies, and store shrink reduction programs
• Maintain safety and a clean store environment
• Perform other duties as assigned

Skills

Excellent customer service

Flexible schedule

Strong communication

Organizational skills

Multi-tasking

Adaptable to changes

Ability to lift up to 50 lbs

Team player

Retail experience preferred

Job description

Sierra

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Job Description

Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Who We’re Looking For: You.

• Possesses excellent customer service skills
• Able to work a flexible schedule to support business needs
• Possesses strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

Benefits include:

• Associate discount
• EAP
• smoking cessation
• bereavement
• 401(k) Associate contributions
• child care & cell phone discounts
• pet & legal insurance
• credit union
• referral bonuses

Those who meet service or hours requirements are also eligible for:

• 401(k) match
• medical/dental/vision
• HSA
• health care FSA
• life insurance
• short/long term disability
• paid parental leave
• paid holidays/vacation/sick
• auto/home insurance discounts
• scholarship program
• adoption assistance

TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law.

TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Applicants with arrest or conviction records will be considered for employment.

Address

2618 King Ave W Suite 2

Location:

USA Sierra Store 0103 Billings MT

This position has a starting pay range of $15.00 to $15.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.