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RETAIL MATERIAL HANDLER
Hourly Employee Norwalk Retail Store, Norwalk, OH, US
4 days ago Requisition ID: 1095
Department: Retail Operations
Status: Part Time or Full Time/Non-Exempt
Reports to: Retail Store Manager, Assistant Manager
Position summary : The Retail Materials Handleris responsible forconveying donations, new inventory, storage materials, and salvaged goods within Goodwill's retail locations.Typical tasks includeassisting donors,sorting,and staging donationsfor production,andloading/unloadingGoodwill trucks.Responsible formaintainingsafety andorganization intheproductionand donationareas,as well as operatingsimplemachinery.
Essential functions:
- Greet each customer/donor, assist with unloading/loading items into vehicles, offer receipt, thank, and invite them back, providing a positive donation experience through attentive customer service.
- Present a positive public image for the organization by promoting Goodwill mission programs and servicesin all customer interactions.
- Maintain accurate donorcount sheets and report any issues/discrepancies to store management.
- Operate material storage and handling equipment (jacks, stackers, gaylords, and barrels) in a safe and efficient manner while loading, unloading, or moving materials to and from Goodwill trucks and in the production area.
- Use sound judgment in sorting donations, including items donated at the store, in donation drop boxes, and purchased donationsfrom the warehouse; ensure items of value are not discarded.
- Maintain sufficient inventory at production are a workstation for uninterrupted, efficient production flow.
- Keep store management informed of any shortage of storage materials and donated goods.
- Prepare paperwork and shipping labels per Goodwill protocols, for materials to be shipped or delivered, including e -commerce and items to be baled, salvaged, recycled, or discarded.
- Maintain truck dock, material handler kiosk, donation drop box, and other materials storage areas in a neat and orderly manner, in manner, in with Goodwill safety protocols.
- Maintain regular and reliable attendance and punctuality.
- Attend safety training and follow all safety procedures and protocols to ensure a safe and supervised work environment for all employees.
- Promote positive teamwork among co-workers.
- Perform other related duties as assigned.
Qualifications and required skills:
- Ability to use physical exertion such as prolonged periods of standing, walking, recurring bending, reaching, andclimbing; ability to lift up to 50 lbs. consistently.
Education and experience:
- High school diploma or GED preferred.
- 1year experience preferred asa materials handler in a manufacturing or retail environment, utilizing materials handling equipment.