Retail Manager in Training - OR/WA

Batteries Plus; Gresham (OR); On-site; USD 55,000 - 80,000; Full time

Benefits offered by this job

Competitive compensation

Monthly bonus

Overtime pay

Comprehensive training

Job summary

Batteries Plus is seeking a Manager in Training to learn all products, services, and sales processes while preparing to advance to store management within 6 to 12 months.

The program includes a base compensation with a monthly bonus and incentives, plus overtime. Training spans 3–4 weeks and focuses on product knowledge, customer service expectations, and sales incentives.

Qualifications

• Minimum H.S. diploma/equivalent; advanced degree in business or retail management preferred.
• Minimum 3-5 years of retail management experience, preferably within a durable goods setting.
• Experience must include commercial (outside) sales.
• Strong oral and written communication skills.
• Able to effectively manage confrontational situations in a controlled and courteous manner.
• Ability to handle multiple projects/tasks and meet deadlines.
• Strong technical aptitude and a basic understanding of electronics.
• Must have a valid driver's license and a clean driving record.
• Flexible schedule including peak seasons and ability to work at multiple store locations.

Responsibilities

• Demonstrate a customer-first mentality and greet customers to determine needs.
• Sell add-on items and participate in activities to achieve sales goals and bonuses.
• Operate Point of Sale and product lookup systems to complete transactions.
• Conduct inbound phone sales/service and assist with product installations.
• Oversee inventory stock maintenance and merchandising displays.
• Prepare store for daily opening and closing and ensure store safety.
• Coach and role-play to improve sales and operations.

Skills

Retail management

Leadership

Communication

Customer service

Time management

Confrontation handling

Multi-project handling

Flexibility

Driving license

Education

High school diploma or equivalent

Advanced degree in business or retail management

Tools

Testing equipment

Gauges reading

Spot welders

Job description

Retail Manager in Training

Great opportunity to learn our business and prepare yourself to move into our management team, within 6 to 12 months, while earning a wage consistent with what our assistant managers make that also includes great benefits.

Batteries Plus - Retail Sales Management Career Opportunities

We are looking for motivated and competitive individuals who enjoy being a part of as well as building teams and growing a business.

For this position, we offer a highly competitive compensation package that consists of a base, a monthly bonus, and individual performance incentives with a minimum guarantee of $23.50 - $27.00/hour for 6 months, so you have the time needed to learn our business during your training (however, with our incentivized compensation program, you can earn up to the equivalent of $27/hour during this time guarantee period). You will also earn, on average, 5 hours per week of overtime.

The gross pay range of $55,000 to $80,000 is the current actual range of total compensation for our Assistants to our Store Managers.

Who We Are and What We Do

At Batteries Plus, it's all about solving problems for members of our community. People come to us with the valued items that are giving them trouble, and we provide the batteries, light bulbs, phone and tablet repairs, as well as the expert advice & the services necessary to make their concerns go away. It only takes a short while to understand what makes Batteries Plus different from other retailers in the eyes of our customers. We will take the time to provide individual attention and ask the appropriate questions to help us provide the right solutions to the problems they bring us. We regularly hear "This is my favorite store".

As a Batteries Plus Manager in Training, you will be responsible for learning all the products, services, sales processes, and operational needs of the business. The goal is for you to quickly become an asset to the branch manager and the rest of the team. You'll be in an energetic store environment while you learn the necessary skills. A "Yes, we can help you with that" and smile can go a long way, and we believe our sales associates have the power to be the best moment in each customer's day. We know you can earn a paycheck anywhere, but not everywhere can you reflect at the end of the day on all the Smiles & "Thank-You's" you earned from people whose day you made better.

You can be a management trainee if you:

• Consider yourself a "people person," and enjoy meeting others.
• Are handy and love to learn new skills and new information. (You will even get to learn to fix phones!)
• Love working as a team and appreciate the chance to collaborate.
• Enjoy role-playing and coaching to help team members excel
• Understand how to create a great customer service experience.
• Have a focus on quality and take pride in your work.
• Are comfortable with responsibilities like cash handling and store safety.
• Can keep cool and calm in a fast-paced, energetic work environment.
• Can maintain a clean and organized workspace.
• Have excellent communication skills.
• Ability to lift 50+ Pounds

No prior experience with batteries or light bulbs is required as we will take care of the training; all you need is a background in exceptional customer service & selling with leadership and management experience. As part of our investment in your long-term success with our company, we will provide 3 to 4 weeks of dedicated training to help you learn our products, systems, customer service expectations, and sales incentive opportunities available to you with a dedicated new hire trainer.

Manager In Training Duties:

Customer Service / Sales

• Demonstrate a customer-first mentality
• Greet customers, determine needs & solve problems by asking questions
• Look for additional opportunities and needs
• Sell add-on items, participate in retail store and commercial sales activities to achieve sales goals and bonuses
• Operate technology-based Point of Sale & Product Look-up system to complete sales transactions
• Inbound phone sales/service
• Install large and small batteries in various devices, including cellphones/tablets
• Function as a team player

Merchandising / Inventory

• Inventory stock maintenance and management
• Ship and/or deliver to commercial accounts
• Maintain a clean and full store appearance
• Build displays to better market seasonal products
• Prepare the store for daily opening and closing
• Management

Observing, Coaching, and Role Playing

• Sales Management & Operational Leadership

Other Duties

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, and responsibilities that are required of the associate for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications:

• Minimum H.S. diploma/equivalent; Advanced degree in business or retail management preferred
• Minimum 3-5 years of retail management experience, preferably within a durable goods setting. Experience must include commercial (outside) sales
• Strong oral and written communication skills
• Able to effectively manage confrontational situations in a controlled and courteous manner
• Ability to handle multiple projects/tasks and meet deadlines
• Strong technical aptitude and a basic understanding of electronics. Must have the ability to accurately read gauges and work with hands
• Must have a valid driver's license and a clean driving record
• Must be able to work a flexible schedule to meet the needs of the business, including peak seasons and special events. This includes the ability to work at multiple store locations, as needed

Physical Requirements / Work Environment:

• This position requires the associate to regularly stand, walk, and use hands to handle or touch; frequently talk, hear, and lift up to 50 pounds; and occasionally sit, stoop, kneel, crouch, crawl, reach above shoulders, and lift more than 50 pounds.
• The position requires the associate to regularly use electrical cables, simple hand tools, a magnifying glass, spot welders, automotive and electronic testing equipment, as well as regular use of a phone, fax, computer, and printer/copier.
• While performing the responsibilities of this position, the associate will occasionally be exposed to fumes or airborne particles, toxic or caustic chemicals, outdoor weather conditions, and the risk of electrical shock.
• Protective clothing and/or equipment used in this position includes goggles, gloves, and steel-toed shoes.
• Reasonable accommodations, if necessary and/or as required by law, will be made available.

A Bit About Us:

Batteries Plus is the nation's largest and fastest-growing battery, light bulb, phone repair, and key fob replacement franchise with a nationwide network of over 720 stores. We work hard here at Batteries Plus, and we have a lot of fun while we do it. Whether you work in our warehouse, one of our stores, or at our corporate headquarters, our goal remains the same: to satisfy our customers, build trust, and drive business, while nurturing our team and working to be experts in our fields. That's life at Batteries Plus.

EEOC Statement: