Retail Manager

Savers | Value Village; Norwood (MA); On-site; USD 26,697 - 43,780; Full time

Benefits offered by this job

Healthcare Plans

Paid Time Off

Employee Discounts

Flexible Spending Accounts

Employee Assistance Program

Retirement Plan

Life Insurance

Performance Merit Increases

Job summary

Savers | Value Village in Norwood, MA is seeking a Retail Manager to oversee store operations and lead a diverse team. This position offers comprehensive healthcare benefits, paid time off, and employee discounts, along with opportunities for career advancement within a purpose-driven organization. As a Retail Manager, you will be integral to ensuring excellent customer experiences and effective inventory management. Join us in championing reuse and positively impacting local communities.

Qualifications

• Proven experience in retail management and leadership.
• Strong organizational and multitasking skills.
• Ability to communicate effectively and inspire a team.

Responsibilities

• Manage store operations and oversee daily activities.
• Lead and develop a diverse team to deliver excellent service.
• Ensure optimal inventory flow and merchandise presentation.

Skills

Leadership

Customer Service

Inventory Management

Communication

Education

High school diploma or equivalent

Job description

Who We Are

As one of the largest for‑profit thrift operators in the United States, Canada, and Australia, we supply our stores with gently‑used, one‑of‑a‑kind items donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community‑based programs and services. Our mission is to champion reuse and inspire a future where secondhand is second nature. We are “Thrift Proud.” We operate over 300 stores and employ more than 22,000 team members.

Description

Job Title: Retail Manager

Pay Range: $19.38 to $31.78

Summary & Position

We are looking to fill Retail Manager positions. This multi‑faceted role supports either the service side of our stores or the backroom product flow function (production).

What You Can Expect

• The opportunity to celebrate uniqueness through a diverse team.
• Work for a purpose‑driven company with a business model that positively impacts both the planet and local communities.
• An investment in your career path with aggressive store expansion plans and growth opportunities.

What You Get

Comprehensive onboarding and training from day one. Our training department and Savers University develop and deliver robust training to every team member—including new hires and senior executives—absorbing 90% of our training internally and partnering with renowned providers for supplemental offerings.

Benefits

Healthcare Plans

Comprehensive coverage (medical/dental/vision) at a reasonable cost, plus specialized health programs (quit smoking, counseling, diabetes management, chronic joint pain).

Paid Time Off

Sick Pay.

Vacation Pay—approximately 1–2 weeks.

6 paid holidays plus 1 to 2 additional floating holidays.

Employee Discounts

Up to 50% off store merchandise.

Flexible Spending Accounts

Use pre‑tax dollars for eligible health and day‑care expenses.

Employee Assistance Program (EAP)

A suite of free tools and resources for managing life’s challenges and maintaining a healthy work‑life balance.

Retirement Plan

401(k) plan with generous company matching contributions.

Life Insurance

Company‑provided public‑policy insurance with the option to purchase supplemental coverage.

Performance Merit Increases

Additional annual merit‑based increases.

Additional Information

Savers is an E‑Verify employer.

Location: 560‑B Boston Providence Highway, Norwood, MA 02062