Retail Manager

Acosta Sales & Marketing; Cincinnati (OH); On-site; USD 55,000 - 58,000; Full time

Job summary

Acosta Sales & Marketing is seeking a Retail Manager to lead a high-performing team of Retail Coverage Merchandisers (RCMs) and to drive exceptional in-store execution and client sales growth. The role focuses on leadership, coaching, and cross-functional collaboration to optimize merchandising strategies across accounts.

You will train and mentor staff, align initiatives with Retail Directors, and utilize Acosta’s retail systems to improve performance.

Qualifications

• Proven ability to lead and develop teams in a retail environment.
• Strong communication skills for varied audiences and stakeholders.
• Experience coaching and promoting learning within teams.
• Ability to align goals with individual performance metrics.
• Expertise with retail systems and tools to drive efficiency.

Responsibilities

• Lead a team of Retail Coverage Merchandisers (RCMs) to meet client expectations in merchandising and sales execution.
• Provide daily strategic direction to maximize sales opportunities and guide best practices.
• Conduct audits and deliver actionable feedback to ensure high-quality in-store execution.
• Collaborate with Retail Directors and internal stakeholders on key initiatives.
• Train associates using Acosta University and other tools to boost in-store performance.
• Develop selling materials for retail meetings and conduct bi-quarterly evaluations.
• Perform additional duties and maintain travel readiness as required.

Skills

Team leadership

Sales strategy

Coaching & feedback

Communication

Retail systems proficiency

MS Office

Travel readiness

Tools

Microsoft Office Suite

Job description

DESCRIPTION

Are you a strategic leader with a passion for retail excellence and team development?

Join our team as a Retail Manager , where you’ll lead a high-performing group of Retail Coverage Merchandisers (RCMs) to deliver exceptional in-store execution and drive client sales. This role offers the opportunity to make a measurable impact while growing your career in a fast-paced, collaborative environment.

RESPONSIBILITIES

• Team Leadership & Development Train, mentor, and inspire a team of RCMs to meet and exceed client expectations in merchandising, shelving, and sales execution.

• Sales Strategy Execution Provide daily strategic direction to maximize sales opportunities and guide your team in identifying best practices and in-store selling opportunities.

• Performance Coaching & Quality Assurance Conduct regular audits and deliver actionable feedback to ensure high-quality execution. Build strong relationships with retail partners through consistent communication.

• Cross-Functional Collaboration Partner with Retail Directors and internal stakeholders to align on key initiatives and communicate effectively across teams.

• Technology & Systems Expertise Serve as a subject matter expert on Acosta’s retail systems. Train associates using Acosta University and other tools to enhance in-store performance.

• Meeting Facilitation & Reporting Develop impactful selling materials for retail meetings and conduct bi-quarterly evaluations to support team development.

• Additional Duties Perform other responsibilities as assigned, including meeting physical requirements and maintaining a valid driver’s license for travel.

QUALIFICATIONS

• Proven ability to see the big picture and translate diverse systems and goals into actionable plans.

• Strong communication skills with the ability to tailor messages to different audiences.

• Experience in coaching, mentoring, and promoting continuous learning within teams.

• Ability to align organizational goals with individual performance objectives.

• Expertise in retail systems and tools to drive efficiency and execution.

• Proficiency in Microsoft Office Suite—Excel, Word, Outlook, and PowerPoint.

• Valid driver’s license and ability to travel as needed.

• Strong interpersonal, organizational, and sales skills.

• Comfortable presenting to various audiences and responding to questions with confidence.

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ABOUT US

Acosta is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.

Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers brands to thrive in the world of omnichannel shopping. Our sales and digital teams build lasting relationships, ensuring our client brands get the space they deserve in stores and outperform the competition online, while our merch reps make brands shine in retail locations across the world.

But it’s not just about what we do – it’s about who we are. With a team of over 20,000 associates, we’re a community of forward-thinking, value-driven professionals committed to an unmatched level of trust and transparency in the industry. And, we understand the importance of work-life balance, which is why many of our field roles provide our associates with flexible scheduling options. Join us and be a part of a team that values growth and making a real impact for our clients, retail partners and their customers.

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact [e-mail] . Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.

Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.

The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)

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Acosta, and its subsidiaries, is an Equal Opportunity Employer

Job Category: Retail

Position Type: Full time

Business Unit: Sales

Salary Range: $55000.00 - $58000.00

Company: Acosta Employee Holdco LLC

Req ID: 39950

Employer Description: US_ACOSTA_EMPLOYER DESC