Retail Makeup Artist

Jones Road Beauty; Palo Alto (CA); On-site; USD 35,000 - 50,000; Full time

Job summary

Jones Road Beauty is seeking an experienced makeup artist for its upcoming Palo Alto, CA location. This role emphasizes clean, natural beauty and aims to provide exceptional customer experiences. As part of a dynamic team, you will engage with customers, offer makeup services, and help maintain store standards.

Candidates should have 2-3 years of cosmetic artistry and customer service experience. A flexible schedule is essential. Join us to promote quality beauty products and enhance customer satisfaction.

Qualifications

• 2-3 years of cosmetic artistry experience.
• 2-3 years customer-facing retail experience.
• Ability to work independently and part of a team.

Responsibilities

• Promote the Jones Road brand with exceptional service.
• Provide makeup artistry services and lessons.
• Maintain excellent store hygiene and standards.

Skills

Cosmetic artistry experience

Customer service

Excellent communication skills

Teamwork

Tools

iPads

Booking platforms

Job description

Jones Road Beauty was founded by makeup artist Bobbi Brown on the philosophy that the world doesn’t need more beauty products. It needs better beauty products. Clean, strategic, high-grade formulations that work on every skin type and tone—and that are as simple to use as they are to master. Jones Road is a lifetime of beauty knowledge, distilled.

About the role

Jones Road Beauty is looking for an energetic and experienced makeup artist with a passion for clean, natural beauty to assist and educate customers while providing the highest level of customer experience. This role is available for full-time, part-time or freelance for our brand new Palo Alto, CA location, coming soon!

What you'll do

• Promote the Jones Road brand and products while offering the highest level of personalized service and an exceptional customer experience
• Maintain a positive, enthusiastic, helpful and professional attitude with all customers and team members
• Ask open-ended questions, listen to customer needs, and provide an interactive experience by offering product shade matching and recommendations
• Maintain the brand artistry, passion, customer service, and productivity consistent with the Jones Road brand
• Provide makeup artistry services including full makeup applications, makeup lessons, as well as training on application and techniques
• Introduce, demonstrate and sell products to customers
• Achieve sales targets and participate in artistry-driven events
• Support store events and activations including new product launches, partnerships and off site events

Team Work

• Work in a supportive, team first atmosphere focused on creating an exceptional customer experience
• Establish and develop a cooperative and respectful relationship with the store retail team & with members of HQ
• Foster an atmosphere of open and positive communication, professionalism and creativity at all times

Operations

• Excel in a fast paced store dynamic and be able to work quickly and accurately in time pressured conditions
• Ensure that the store is ‘customer ready’ from open to close of business and support the upkeep throughout the day
• Maintain excellent store hygiene standards. Clean display units, brushes, tools and testers, etc. throughout the day and restock the makeup stations and display after each use
• Assist with maintaining the required inventory to include stock counts and timely replenishments
• Maintain the store visual standards and policies at all times

What you'll bring

• 2-3 years of cosmetic artistry experience
• 2-3 years customer facing retail or service industry experience
• Excellent verbal communication skills with the ability to influence in a clear and concise manner
• Ability to work well independently and as part of a team
• A flexible schedule with the ability to work days, weekends and holidays, is a non-negotiable
• Ability to stand and/walk for the duration of a scheduled shift (up to 8 hours)
• Proficiency in using company hardware including iPads, slack, booking platforms and email
• Ability to lift 25 pounds
• Ability to stoop, bend and squat so as to clean and stock the sales floor and non-sales areas
• Available to work in-person at the Palo Alto, CA storefront

Jones Road Beauty is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.