Retail Makeup Artist

Jones Road Beauty; Charlotte (NC); On-site; USD 17,000 - 28,000; Full time

Job summary

Jones Road Beauty is seeking an energetic makeup artist to assist and educate customers at our Charlotte, NC location. The role can be full-time, part-time, or freelance, starting in October, with a focus on delivering a high-level customer experience and brand education.

You will perform makeup artistry, shade matching, product demonstrations, and sales, while maintaining brand standards and participating in events and promotions.

Qualifications

• 2-3 years cosmetic artistry experience.
• 2-3 years customer facing retail experience.
• Excellent verbal communication skills.
• Ability to work independently and as part of a team.
• Flexible schedule including days, weekends, holidays.
• Ability to stand/walk for up to 8 hours.
• Proficiency with iPads, Slack, booking platforms and email.
• Ability to lift up to 25 pounds.
• Able to work in-person at the Charlotte, NC storefront.

Responsibilities

• Promote the Jones Road brand and provide exceptional customer service.
• Provide makeup artistry services including applications and lessons.
• Offer shade matching and product recommendations to customers.
• Maintain brand artistry, customer service, and store productivity.
• Support store events, launches and partnerships.
• Collaborate with store team and HQ to ensure consistency.
• Maintain store hygiene and inventory along with display standards.

Skills

Cosmetic artistry

Customer service

Verbal communication

Teamwork

Flexible schedule

Retail experience

Physical stamina

Tech fluency (iPad, booking platforms)

Lifting up to 25 lbs

Job description

Jones Road Beauty was founded by makeup artist Bobbi Brown on the philosophy that the world doesn’t need more beauty products. It needs better beauty products. Clean, strategic, high-grade formulations that work on every skin type and tone—and that are as simple to use as they are to master. Jones Road is a lifetime of beauty knowledge, distilled.

About the role

Jones Road Beauty is looking for an energetic and experienced makeup artist with a passion for clean, natural beauty to assist and educate customers while providing the highest level of customer experience. This role is available for full-time, part-time or freelance for our brand new Charlotte, NC location, coming in October!

What you'll do

• Promote the Jones Road brand and products while offering the highest level of personalized service and an exceptional customer experience
• Maintain a positive, enthusiastic, helpful and professional attitude with all customers and team members
• Ask open-ended questions, listen to customer needs, and provide an interactive experience by offering product shade matching and recommendations
• Maintain the brand artistry, passion, customer service, and productivity consistent with the Jones Road brand
• Provide makeup artistry services including full makeup applications, makeup lessons, as well as training on application and techniques
• Introduce, demonstrate and sell products to customers
• Achieve sales targets and participate in artistry-driven events
• Support store events and activations including new product launches, partnerships and off site events

Team Work

• Work in a supportive, team first atmosphere focused on creating an exceptional customer experience
• Establish and develop a cooperative and respectful relationship with the store retail team & with members of HQ
• Foster an atmosphere of open and positive communication, professionalism and creativity at all times

Operations

• Excel in a fast paced store dynamic and be able to work quickly and accurately in time pressured conditions
• Ensure that the store is ‘customer ready’ from open to close of business and support the upkeep throughout the day
• Maintain excellent store hygiene standards. Clean display units, brushes, tools and testers, etc. throughout the day and restock the makeup stations and display after each use
• Assist with maintaining the required inventory to include stock counts and timely replenishments
• Maintain the store visual standards and policies at all times

What you'll bring

• 2-3 years of cosmetic artistry experience
• 2-3 years customer facing retail or service industry experience
• Excellent verbal communication skills with the ability to influence in a clear and concise manner
• Ability to work well independently and as part of a team
• A flexible schedule with the ability to work days, weekends and holidays, is a non-negotiable
• Ability to stand and/walk for the duration of a scheduled shift (up to 8 hours)
• Proficiency in using company hardware including iPads, slack, booking platforms and email
• Ability to lift 25 pounds
• Ability to stoop, bend and squat so as to clean and stock the sales floor and non-sales areas
• Available to work in-person at the Charlotte, NC storefront

Jones Road Beauty is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.