Retail Loss Prevention Detective

TJX; Phoenix (AZ); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Medical/dental/vision

Life insurance

Paid holidays/vacation

Scholarship program

Job summary

Marshalls at The TJX Companies, Inc. is hiring for a Loss Prevention role in Phoenix, AZ. You will support daily LP and safety tasks, deter theft, and maintain strong relationships with store management while delivering excellent customer service.

Ideal candidates bring 0–2 years in retail or security, solid communication, and basic computer skills, with a flexible schedule to meet business needs. Join a Fortune 100 company offering extensive benefits.

Qualifications

• Strong communication and sound judgment required.
• Basic computer literacy and time management skills.
• Retail or security experience (0–2 years) preferred.

Responsibilities

• Completes daily tasks for store loss prevention and safety programs.
• Maintains positive relationships with store management.
• Identifies and detains suspected shoplifters per policy.
• Communicates with associates on shrink initiatives and safety.
• Supports investigations and surveillance as needed.

Skills

Excellent communication

Basic computer skills

Basic time management

Investigative/analytical skills

Adaptability

Team collaboration

Flexible schedule

Retail/security experience 0-2 yrs

Job description

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.

Job Description

Opportunity: Your Your Career

• Completes the daily tasks required for Store Loss Prevention and safety programs.
• Maintains positive relationships with Store Management.
• Conducts apprehensions within established policies and guidelines.
• Communicates with store Associates on damage and shrink initiatives.
• Identifies and resolves internal and external theft.
• Adheres to established shoplifter guidelines and policies.
• Provides timely, courteous and knowledgeable service to customers.
• Promotes a culture of honesty and integrity; maintains confidentiality.
• Observes, apprehends, and/or deters any acts of dishonesty from outside sources.
• Participates in investigations and surveillance as assigned.
• Ensures apprehensions are consistent with store theft activity.
• Completes and distributes paperwork in an accurate and timely manner.
• Maintains appropriate evidence, demonstrates understanding of law enforcement procedures and professionally participates in legal activities as needed (e.g., police calls, etc.).
• Coordinates and completes shrink related activities in partnership with Store Management.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Encourages Associate use of shrink reduction resources.
• Promotes safety awareness and supports maintenance of a safe environment.

Who We're Looking For: You.

• Excellent communication skills and sound judgment
• Basic computer skills
• Basic time management skills
• Investigative / analytical skills
• Ability to respond appropriately to changes in direction or unexpected situations
• Standout colleague, working effectively with peers and supervisors to accomplish tasks
• Able to work a flexible schedule to support business needs
• 0-2 years retail or security experience

Benefits

• Associate discount
• EAP
• smoking cessation
• bereavement
• 401(k) Associate contributions
• child care & cell phone discounts
• pet & legal insurance
• credit union
• referral bonuses
• 401(k) match
• medical/dental/vision
• HSA
• health care FSA
• life insurance
• short/long term disability
• paid parental leave
• paid holidays/vacation/sick
• auto/home insurance discounts
• scholarship program
• adoption assistance

All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time.

TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Applicants with arrest or conviction records will be considered for employment.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package.

Address: 1801 E. Camelback Rd Suite 101

Location: USA Marshalls Store 0121 Phoenix AZ

This position has a starting pay range of USD $15.15 to $20.40 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.