Retail Loss Prevention Detective

The TJX Companies, Inc.; Town of Palatine (NY); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Associate discount

401(k) Contributions

Medical/dental/vision

Life insurance

Paid holidays/vacation/sick

Job summary

The TJX Companies, Inc. in Palatine, IL is seeking a Store Loss Prevention Associate to complete daily duties, support safety programs, and maintain positive relations with Store Management.

You will observe, detain and report suspected theft, assist with investigations, coordinate shrink-related tasks with Store Management, and help keep a safe, compliant retail environment while supporting customers and associates.

Qualifications

• Excellent communication and sound judgment.
• Basic computer skills and time management abilities.
• Investigative/analytical skills for loss prevention tasks.
• Ability to adapt to changing directions or unexpected situations.
• Collaborative, works well with peers and supervisors.

Responsibilities

• Observes, apprehends, and/or deters theft following policies.
• Communicates with Associates on shrink initiatives and safety.
• Coordinates shrink-related activities with Store Management.
• Completes paperwork accurately and timely.
• Maintains evidence and participates in investigations as needed.
• Supports safety programs and complies with labor laws.
• Provides courteous service to customers while protecting assets.
• Ensures compliance with policies and maintains confidentiality.

Skills

Communication

Basic computer skills

Time management

Investigative skills

Adaptability

Team player

Flexible schedule

Retail/security experience

Job description

Job Description:

Opportunity: Your Your Career

Completes the daily tasks required for Store Loss Prevention and safety programs. Maintains positive relationships with Store Management. Conducts apprehensions within established policies and guidelines. Communicates with store Associates on damage and shrink initiatives. Identifies and resolves internal and external theft.

• Adheres to established shoplifter guidelines and policies
• Provides timely, courteous and knowledgeable service to customers
• Promotes a culture of honesty and integrity; maintains confidentiality
• Observes, apprehends, and/or deters any acts of dishonesty from outside sources
• Participates in investigations and surveillance as assigned
• Ensures apprehensions are consistent with store theft activity
• Completes and distributes paperwork in an accurate and timely manner
• Maintains appropriate evidence, demonstrates understanding of law enforcement procedures and professionally participates in legal activities as needed (e.g., police calls, etc.)
• Coordinates and complete shrink related activities in partnership with Store Management
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Encourages Associate use of shrink reduction resources
• Promotes safety awareness and supports maintenance of a safe environment

Who We’re Looking For: You.

• Excellent communication skills and sound judgment
• Basic computer skills
• Basic time management skills
• Investigative / analytical skills
• Ability to respond appropriately to changes in direction or unexpected situations
• Standout colleague, working effectively with peers and supervisors to accomplish tasks
• Able to work a flexible schedule to support business needs
• 0-2 years retail or security experience
  

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual’s status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Applicants with arrest or conviction records will be considered for employment.

Address:

715 E Dundee Rd

Location:

USA TJ Maxx Store 0169 Palatine IL

This position has a starting pay range of $15.00 to $20.40 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.