Retail Licensed General Manager

VisionWorks; Buckeye (AZ); On-site; USD 59,463 - 77,302; Full time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401(k) Savings Plan

Paid Time Off

Medical, Dental for Full Timers

Milestone anniversary awards

Job summary

A leading optical retailer is seeking a Licensed General Manager in Buckeye, Arizona. This role involves leading a dedicated service team to maximize store profitability while ensuring an exceptional customer experience. Candidates should have at least three years of related experience, preferably in optical management, along with a current State Opticians License. A generous benefits package is offered, including vision coverage, paid leave, and a 401(k) plan.

Qualifications

• Three or more years of related experience required.
• Licensed GMs must have a current State Opticians License.
• Optical management experience is preferred.

Responsibilities

• Maximize store profitability while enhancing customer experience.
• Engage with the Doctor on business and patient needs.
• Prepare and plan business for the day efficiently.
• Hire, train and support store associates.
• Remove obstacles from the patient/customer experience.
• Lead and improve operational activities for financial goals.

Skills

Optical management experience

Leadership

Customer service

Coaching and development

Business acumen

Education

High School Diploma or GED

Bachelor's degree

Job description

About Us

Want to bring the "care" back to the vision care industry? We're looking for charismatic types who are ready to be the heart of our brand. Whether it's a friendly voice over the phone, or a welcoming smile when a patient walks into your store, we need individuals who are passionate about helping customers look great and see great.

Job Type

Full Time

Pay

$59,463 - 77,302 per year

The Role

A Visionworks Licensed General Manager (GM) is a leader of others and the business at Visionworks. This person is a smart, business-savvy self-starter who knows profitability and the driving factors of success. The General Manager will also manage a service-driven team to ensure a simple, human and bold patient and customer journey from doctor appointment to eyewear pickup.

• Maximize the store's profitability without compromising the patient/customer experience by setting and exceeding organization’s financial and performance goals
• Engage regularly with the Doctor to touch base on business needs, associates and patient/customer experience
• Prep and plan business for the day by managing incoming traffic, doctor appointments, and scheduled eyewear services
• Hire, train, coach, develop and support store associates to perform in their respective roles with excellence to ensure a flawless patient/customer experience
• Remove obstacles and find resolution in the patient/customer experience when needed
• Lead, execute and improve all broad operational activities to meet the store's financial and customer experience goals

Qualifications

• HS Diploma or GED required; Bachelor's degree preferred
• Three (3) or more years of related experience required
• Optical management experience preferred
• Licensed GMs must have a current State Opticians License

What we offer

At Visionworks, we offer a generous, competitive benefits package (for our part timers, too!) and exclusive employee discounts - including but not limited to

• Vision Coverage
• Paid Parental Leave
• Bereavement Leave
• 401(k) Savings Plan
• Paid Time off
• Milestone anniversary awards
• Medical, Dental for Full Timers
• And more!

Everyone has a story that makes them who they are. At Visionworks, we're looking for charismatic people who can lead authentically and with their own unique voice. We are actively committed to fostering an environment where all are seen and heard equally as we embrace Diversity, Equity and Inclusion (DEI).

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Compensation range for the roles is above. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses, equity, and commissions.