Retail Lead, Ski Rental – Winter Season

Alterra Mountain Company; Colorado; On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Free season pass to Winter Park and 
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Discounted friends & family tickets

Medical, dental, vision, life, paidPar

401(k) plan with 100% company match -

Mental health resources

Discounts on food & beverage and 
ret

Onsite childcare

Discounted equipment rentals

Job summary

Alterra Mountain Company’s Winter Park Resort is seeking a Premium Rental Associate for the winter season. You will coordinate daily rental operations, assist guests, upsell services, and ensure accurate cash handling while supporting store performance and guest experience.

The role requires friendly, outgoing personality, English communication, basic computer skills, and availability for overtime, weekends, and holidays.

Qualifications

• Retail merchandising experience is preferred.
• Guest service experience is desirable.
• Background or basic knowledge of ski and snowboard equipment is a plus.

Responsibilities

• Meet daily, weekly, monthly sales goals and promote add-on services.
• Handle guest issues professionally and ensure a high-quality guest experience.
• Open/close responsibilities as MOD in absence of Retail Manager/Supervisor.
• Manage daily cash register operations and end-of-day revenue accounting.
• Maintain store cleanliness and attractive product displays.

Skills

Retail merchandising

Guest service

Ski & snowboard equipment knowledge

Education

High School Diploma or GED

Job description

Alterra Mountain Company’s Winter Park Resort is seeking a Premium Rental Associate for the winter season. You will coordinate daily rental operations, assist guests, upsell services, and ensure accurate cash handling while supporting store performance and guest experience.

The role requires friendly, outgoing personality, English communication, basic computer skills, and availability for overtime, weekends, and holidays.