Retail Lead: Inspire Teams & Elevate Customer Experience

adidas; New York (NY); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Diversity and Inclusion

Medical, Dental, Vision coverage

401(k) plan with employer match

Job summary

adidas in New York is seeking a Lead for the store floor to drive sales, mentor teammates, and deliver exceptional customer experiences. You will use POS systems and MS Office daily while maintaining a positive, energetic environment and ensuring high standards of performance.

The role requires a minimum of 12 months in retail, a high school diploma or GED, and the ability to work evenings and weekends. English proficiency and strong interpersonal skills are essential.

Qualifications

• Minimum 12 months experience working in a retail environment.
• High school diploma or GED required.
• Advanced selling experience and deep product, retail and industry understanding.

Responsibilities

• Flexible availability including evenings and weekends.
• Lead store discussions, guide associates, and exceed customer expectations.
• Operate POS systems and MS Office as needed in fast-paced retail settings.
• Maintain reliable attendance, communicate effectively, and build team relationships.

Skills

Retail experience

Customer service

Communication

POS systems

MS Office

English proficiency

Education

High school diploma or GED

Tools

MS Office

POS systems

Job description

adidas in New York is seeking a Lead for the store floor to drive sales, mentor teammates, and deliver exceptional customer experiences. You will use POS systems and MS Office daily while maintaining a positive, energetic environment and ensuring high standards of performance.

The role requires a minimum of 12 months in retail, a high school diploma or GED, and the ability to work evenings and weekends. English proficiency and strong interpersonal skills are essential.