Retail Lead - Concord Mills, 6985, Concord, NC

Adidas; Concord (NC); On-site; USD 40,000 - 56,000; Full time

Job summary

Adidas seeks a Lead to drive customer experience and teamwork in a fast-paced retail environment in Concord, NC. The role emphasizes creators, confidence, and collaboration as core traits to elevate store performance and brand presence.

The successful candidate will be flexible for evenings and weekends, excel in customer engagement, and lead store discussions while maintaining high standards of attendance and professionalism.

Qualifications

• Availability must be flexible and include evenings and weekends.
• Proficient with personal computers, POS systems and MS Office.
• Strong interpersonal and communication skills, including leading discussions in diverse groups.
• Excellent spoken, reading, writing English.
• Reliable attendance and punctuality.
• Ability to work independently with discretion and under pressure.
• Inspires a positive team environment and high performance.
• Ability to build/maintain relationships and set high standards.

Responsibilities

• Lead discussions with diverse groups and collaborate with store teams.
• Guide store associates and create emotional connections with customers as a brand ambassador.
• Build and maintain strong working relationships within the team and with customers.

Skills

MS Office

POS systems

English proficiency

Interpersonal skills

Adaptability

Independence

Communication

Leadership

Tools

Brannock device

Job description

At adidas we have been challenging the status quo for 70 years and we're not done yet.

We are calling all Leads who don't accept what "was" or what "is," but those who want to create what will be, and who share our desire to make a difference. We believe sport has the power to change lives. To bring this mission to life we foster a culture centered on creativity, confidence, and collaboration, and while we will never rest on our laurels, we are humbled that this has allowed us to be recognized as one of the "world's most attractive employers."

We also understand that the future runs on diverse and fresh perspectives. True to this spirit, we believe in assembling talented teams from far and wide and unite by a common goal: to be the best sports company in the world.

We could list tired, old bullet points about Leads tasks but we're confident you already know that. Here's a bit about the kind of Leads we are looking for:

Creators- If you want to build a tomorrow better than the day that came before, you're a creator. Creators find inspiration in unlikely places, look at the world in their own unique way, are confident and have an uncanny ability to connect dots that others just don't see.

Confidence- Use your retail experience to exceed customer expectations and help guide store associates. Create an emotional connection with every customer by being a passionate and enthusiastic adidas Brand ambassador.

Collaborator - You thrive on building relationships and working with your team.

Ready to apply?

Here's what you need to know:

• Availability must be flexible and include evenings and weekends.
• Must possess and consistently exhibit the competencies relative to the position.
• Skilled in operating personal computers, POS systems, and various software packages including MS office.
• Ability to learn and adapt quickly in a fast-paced environment.
• Strong interpersonal and communication skills including the ability to lead discussions in diverse groups of varying size.
• Ability to operate independently and with discretion and work effectively under pressure.
• Demonstrates an inspirational attitude that contributes to a positive team environment.
• Ability to build and maintain effective working relationships with team members along with willingness to set and maintain high standards of performance.
• Well-developed ability to speak, read, comprehend, and write English
• Ability to maintain reliable and consistent attendance and punctuality.
• While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.
• While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, crawl, and operate a Brannock device