Retail Lead Cashier

Crossroads Trading Co. Inc.; San Jose (CA); On-site; USD 26,000 - 31,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401k

401k matching

Employee discounts

Flexible schedule

Training & development

Opportunity for advancement

Job summary

Crossroads Trading Co. Inc. in San Jose is seeking a Lead Cashier to deliver a fun, fashion-centered checkout experience and to train teammates on register operations.

You will help minimize lines, process returns, and ensure customers leave with a positive impression while upholding brand standards and accurate cash handling. This role supports our sustainable fashion movement and offers growth through promotion paths and skill-building in a fast-paced retail environment.

Qualifications

• Prior experience as a cashier in retail (6 months+).
• Prior experience training others in a retail setting (6 months+).
• Must be able to work a minimum of 16 hours per week.
• Must be authorized to work in the United States.

Responsibilities

• Lead cashiers support customers and trains team on register use.
• Eliminate lines, handle returns, and ensure best checkout experience.
• Resolve tech issues and guide teammates on checkout and merchandising practices.

Skills

Retail cashier

Cashier training

Job description

Benefits

• Health insurance


• Opportunity for advancement


• Training & development


• Vision insurance


• 401(k)


• 401(k) matching


• Dental insurance


• Employee discounts


• Flexible schedule

WAGE RANGE: $19.20-$22.20 PER HOUR

The Resale Revolution Starts With You!

As a Crossroads Lead Cashier, you will bring our brand promise to life: to offer a fun, fashion-centered, and affordable shopping experience to our communities. You’ll solve tech issues and be the go-to register trainer for your team. Lead Cashiers support our customers and teams by eliminating lines, handling returns, and ensuring that everyone has the best check-out experience possible!

Minimum Requirements

• Prior experience as a cashier in retail (6 months+)


• Prior experience training others in a retail setting (6 months+)


• Must be able to work a minimum of 16 hours per week.


• Must be authorized to work in the United States.

What You’ll Do

When you join Crossroads, you are joining the sustainable fashion movement and reshaping fashion culture. And you aren’t just impacting the planet’s future- you are impacting your own.

• We have clear paths for promotion and several routes you can take as you embark on your second-hand retail journey.


• You’ll learn how to run a second-hand business– you’ll embody an entrepreneurial spirit- learning everything from buying, merchandising and inventory practices to gaining and maintaining the trust of a customer base who has been devoted since day one.

You are

• A Team Player. You are as enthusiastic about the success of others as you are about your own success.


• Authentic. You are your unique self!


• Fashion-focused. You eat, breathe, and sleep style. Fashion is life.


• Adaptable. You feel comfortable adjusting to changing circumstances and encourage your teammates to do the same. We problem-solve together!


• People-first. You are energized by people. You radiate kindness and positivity! You understand your impact and are someone who uplifts others.


• A Trainer. You have held at least one position where you have trained others on cashiering.

You will

• Engage. You get to meet new people, every day! Greet each customer with a smile and welcome them to our store. Create a welcoming, fun, and inclusive environment to shop and work in.


• Ask and Educate. You will teach our customers how we work and get them excited about selling their clothes to us!


• Have Integrity. You will act with integrity in words and actions- do the right thing and do it right, even when it’s difficult.


• Be Compassionate. You will embody our core values of service, inclusion, and education. It’s important that we connect with all customers and try our best to help them.


• Be Reliable. You will show up to work on time and ready to go!


• Be Flexible. You understand that needs change and evolve throughout the day- you know how to support your team and customer as needed.

Perks

Health + Wellbeing

• Support your wellbeing. We care about our employees holistically and offer sick paid time off.


• Prioritize wellness for all. We offer medical, dental, and vision insurance for ALL employees who work at least 20 hours a week!

Work/Life Harmony

• Give you incentives when you work during the holidays. We pay time and a half on select holidays throughout the year, and we are closed on Thanksgiving and Christmas.


• Encourage work/life balance. We offer flexible scheduling so that you can meet work & life needs!

Financial Health

• Contribute to your 401(k). Free money? We’ll match up to 4% of your contribution as soon as you enroll and an additional discretionary 2% at year-end! We offer both a Roth and traditional 401(k).


• Offer a generousdiscount on all merchandise including luxury consignment pieces- shop where you work!


• Be Transparent. We have clear pay ranges and always advertise pay for positions. We believe in pay equity.


• Offer Earned Wage Access. Need money before payday? You’ll be able to access pay as you earn it through our partner app ZayZoon


• Contribute to Commuter Benefits. Take public transit? We’ll contribute and match a portion of your commuter account monthly.

Growth + Development

• Let you take the lead. We offer clear paths for growth and ongoing professional development that are straightforward and attainable.


• Celebrate with you. We’ll provide you with many opportunities to bond with your team as you celebrate successes together.


• Equip you with the tools to be successful. As you onboard & throughout your career, our training programs will set you up to win.

About Crossroads

One of the first companies to pioneer secondhand clothing as an alternative to traditional retail, Crossroads Trading has been buying, selling, and consigning name brand and designer clothing in a friendly, fun, and fashionable atmosphere since 1991.

Since opening the doors of its first location in the heart of San Francisco’s Fillmore District, Crossroads has expanded over time to 38 retail locations spanning Northern and Southern California, Chicago, Seattle, Portland, Denver, New York, and Houston. And in recent years, we have added Sell-By-Mail and Concierge programs to provide convenient new ways for fashionable and eco-conscious customers to sell their gently used clothing.

Crossroads has been featured in Harper’s Bazaar, Teen Vogue, and LA Mag, and is widely recognized as an industry leader in the ‘resale revolution.’ If you like sustainability, fashion, and working in a fun, positive environment, you’ll enjoy a career with us!