Retail Lead Ambassador

Coca-Cola; Las Vegas (NV); On-site; USD 38,000 - 43,000; Full time

Job summary

The Coca-Cola Company is hiring in Las Vegas, USA, for roles at Career Level D focused on customer service and store operations. Responsibilities include greeting customers, guiding them through exhibits or retail spaces, processing sales, and maintaining a positive brand presence.

This position emphasizes autonomy within established procedures and expert customer interaction. Applicants must be authorized to work in the United States on a full-time basis.

Qualifications

• Greets and monitors visitors.
• Assists and educates customers about sales offerings.
• Receives funds and records cash/credit/debit card sales.
• Operates register/scanner and balances receipts; applies sales tax.

Responsibilities

• Greet visitors and monitor activity in exhibits, attractions or retail store.
• Provide directions and support to enhance customer experience and maximize revenue.
• Assist with product selection, merchandise policies, and checkout processes.
• Represent the Coca-Cola brand with excellent service and professionalism.

Job description

Job Description Summary

Greets & monitors visitors. Provides directions or other support as they navigate the exhibits/attraction or retail store. Interacts with customers and other employees to maximize revenue generation and enhance the customer experience. Assists and educates customers about sales offerings, including selection and purchase of merchandise, using a broad familiarity with products and store policies. Receives funds from customers and records cash and credit/debit card sales transactions. Counts money, issues change, operates a register and/or scanner to capture product and price information, balances register/account receipts and determines sales tax. May perform store/site-level support functions, including stocking, customer service, scheduling, day-to-day operations, cashiering, loss prevention, maintenance and back-office support. Provides excellent customer service and represents the Coca-Cola brand in a positive light.

Career Level D

Applies advanced knowledge of the processes and procedures within own discipline. Considered a subject matter expert level. Capabilities are typically gained through a combination of job-related training and considerable work experience. Works autonomously within established procedures and guidelines and performs the most challenging and non-routine tasks. May serve as a resource when new procedures and guidelines are being established. May act as a Lead for other employees within the job progression (as needed), coordinating the work of others, but is not a formal supervisor. Progression to this level is limited based on employee capability and organizational need. This is the Lead level for the few go-to employees seen as subject matter experts by supervisors and their colleagues.

The Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States.

Pay Range

United States: 38,032 - 43,465 USD

Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.

Location(s)

United States of America City/Cities: Las Vegas

Travel Required

00% - 25%

Relocation Provided

No

Job Posting End Date

September 11, 2026

Our Purpose and Growth Culture

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what's possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors - curious, empowered, inclusive and agile - and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.