Retail Keyholder, Maje, Lenox Square Mall, Atlanta

smcp; Atlanta (GA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Commission & incentives

Employee discount 50%

Cell phone stipend

Job summary

SMCP in Lenox Square Mall, Atlanta, seeks a FT Keyholder to support store leadership, assist with opening/closing, and deliver an exceptional luxury customer experience daily.

You will lead by example, manage cash, drive sales, build client relationships, and help maintain visual standards while embodying Parisian chic.

Competitive base hourly pay, commission, sales incentives, a 50% employee discount, and growth opportunities in luxury retail.

Qualifications

• 1+ year in retail or customer service, supervisory experience preferred.
• Ability to lead by example and train new staff.
• Strong communication and fashion knowledge.

Responsibilities

• Assist store leadership with daily operations and opening/closing.
• Provide exceptional service and product recommendations.
• Build client books and nurture relationships.
• Help achieve sales targets with brand values.

Skills

Retail experience

Customer service

Leadership

Cash handling

Tools

POS system

Job description

SMCP - Sandro, Maje, Claudie Pierlot

FT Keyholder at SMCP (Maje)

Location: Maje, Lenox Square Mall

About SMCP

At SMCP, we embody the essence of Parisian elegance with our renowned brands, Sandro and Maje. With a commitment to accessible luxury, we bring high-fashion designs and sustainability together, crafting exceptional products and memorable experiences. Operating in over 47 countries, we are financially stable and in an exciting phase of growth, led by a strong and experienced senior leadership team. Our culture thrives on engagement, inclusivity, and corporate social responsibility, ensuring that our success is built on both innovation and care for our planet. By 2030, we aim to meet ambitious sustainability goals, all while offering Parisian chic with a modern twist. Our collections reflect the dynamic interplay of casual elegance and evening sophistication, created for individuals who value both style and sustainability.

Why SMCP

SMCP is more than just a fashion house-it's a forward-thinking company where innovation and sustainability come together. As we continue to lead the accessible luxury market, we focus on growth, stability, and prioritizing internal mobility for our people. With a dedicated senior leadership team guiding us, we offer a culture that fosters creativity, engagement, and meaningful career opportunities. Our collections from Sandro and Maje blend timeless Parisian style with a contemporary edge, allowing individuals to express their unique personality through fashion. Joining SMCP means becoming part of an evolving story, where passion, creativity, and sustainability are at the forefront. Together, we will continue shaping the future of fashion with a strong foundation of growth, stability, and engagement.

To learn more about our global presence and values, visit our website at SMCP Global .

SMCP, We Style Happiness at Work-Join Our Fashion-Forward Team!

As a Keyholder , you'll support the store leadership team to ensure the smooth operation of the store and deliver an exceptional customer experience every day. You'll use your passion for fashion and your customer service skills to create memorable moments for our clients. Your leadership will shine through as you assist with opening and closing procedures, lead by example, and take on key responsibilities such as cash reconciliation, distribution of sales goals, team motivation, and problem resolution.

You’ll also play a pivotal role in building lasting relationships with our customers, providing styling advice, and delivering personalized service in an inclusive and welcoming environment. Whether you’re guiding clients to the perfect outfit or ensuring store operations run seamlessly, you’ll help create a shopping experience that’s as chic as Paris itself.

What You’ll Do :

Leadership & Supervision

• Lead and supervise the team in the absence of the Store Manager/Assistant Manager.
• Assist with daily operations, including cash handling, opening/closing, and KPI tracking.

Customer Service & Sales

• Provide exceptional customer service with product knowledge and personal recommendations.
• Build and maintain a client book, fostering relationships and loyalty.
• Achieve sales targets through outstanding service and brand values.
• Address customer service issues promptly and professionally.

Store Operations & Visual Merchandising

• Maintain high store standards, ensuring a welcoming and organized environment.
• Oversee stock replenishment to align with demand and visual standards.

Team Collaboration & Development

• Support new hires and encourage team development, promoting a growth-focused culture.
• Motivate the team to meet sales goals, fostering a results-oriented environment.

Brand Experience & Client Engagement

• Create an inclusive, personalized shopping experience, welcoming clients to our collections.
• Guide clients through their shopping journey, meeting their unique needs.

Who You Are:

• 1+ year of experience in retail or customer service, with supervisory experience preferred.
• Enthusiastic about providing exceptional customer service and working in luxury retail.
• Knowledgeable and passionate about fashion trends.
• Excellent communication skills, with a friendly, approachable, and persuasive demeanor.
• Adaptable and open to pursuing a career in retail management.
• Social media presence is a plus but not required.
• Flexible availability, including evenings, weekends, and holidays, is required.

Join a Career That Fits Your Lifestyle:

At SMCP, we provide more than just a job-we provide a path to grow, thrive, and be part of something exceptional.

Your talent and dedication are rewarded with competitive base hourly pay, individual commission, and sales incentives. With our 50% shopping discount and seasonal wardrobe offering , you'll always feel confident in the latest collections-because style starts with you. We also provide a cell phone contribution .

We know that security and well-being matter. That's wh