Retail Keyholder: Lead Guest Experience & Store Ops

GameStop; Granite City (IL); On-site; USD 21,352 - 25,141; Full time

Benefits offered by this job

Employee discount

Health benefits

Paid time off

401(k) participation

Casual work environment

Job summary

A leading gaming retailer in Granite City is seeking a Retail Keyholder to assist in managing store operations, provide customer service, and maintain store standards. The ideal candidate should possess exceptional guest service skills and some retail experience. This role offers competitive pay and a full-time commitment, with availability for various shifts including weekends and holidays. Ideal for those passionate about gaming and customer interaction.

Qualifications

• Must provide proof of identity and eligibility to work.
• Must be at least 18 years old.
• 1 year of retail sales experience preferred.
• Video game knowledge preferred.
• Ability to work unassisted for up to 10 hours.

Responsibilities

• Provide outstanding guest service and support.
• Process guest purchases and returns accurately.
• Maintain a clean and organized store environment.
• Safeguard company assets through inventory control.
• Conduct store inventory counts and stock products.

Skills

Exceptional guest service skills

Clear communication skills

Problem-solving skills

Bilingual (English/Spanish) ability

Education

High school diploma or equivalent

Tools

Point-of-Sale (POS) computer system

Job description

A leading gaming retailer in Granite City is seeking a Retail Keyholder to assist in managing store operations, provide customer service, and maintain store standards. The ideal candidate should possess exceptional guest service skills and some retail experience. This role offers competitive pay and a full-time commitment, with availability for various shifts including weekends and holidays. Ideal for those passionate about gaming and customer interaction.