Retail Keyholder - Cambridgeside Galleria

Lovisa; Cambridge (MA); On-site; USD 22,000 - 32,000; Part time

Benefits offered by this job

Training and mentoring

Product discounts

Incentives

Ear piercing training

Culture of improvement

Global brand opportunity

Job summary

Lovisa America is seeking a proactive Key Holder to support store leadership in achieving targets while maintaining a bright, fashion-forward store environment. You will engage customers, build relationships, and help drive day-to-day operations in a fast-paced retail setting.

This role emphasizes top-notch communication, eye for fashion, and a passion for delivering exceptional service to every customer. 18+ and ready to contribute to a dynamic Lovisa team in-store.

Qualifications

• Strong desire to deliver an exceptional customer experience.
• Strong time management and organizational skills.
• Thrive on challenge and reward.
• Experience in Retail/Hospitality is a plus.
• Create a positive team environment.
• Keep the store presentable and inviting for customers.

Responsibilities

• Support the Store Manager and Assistant Store Manager to hit store targets.
• Help keep the store looking presentable and welcoming.
• Communicate effectively with customers and team members.
• Assist with daily operations and customer service excellence.

Skills

Customer service

Retail experience

Communication

Time management

Team player

Job description

Join the Lovisa America team:

It is exciting times at Lovisa with many new stores opening across America, so we are looking for our next amazing Lovisa Sales Super Stars to join our growing team.

The Key Holder Role:

The Key Holder is responsible for supporting the Store Manager and Assistant Store Manager aim to achieve store targets and keep the store looking presentable for our customers. If you enjoy a bright, energetic environment and you’re a great communicator who likes building relationships and has an eye for fashion, Lovisa is for you!

Must be 18yrs and older to apply!

Our Brand:

Lovisa was created out of a need for on-trend fashion jewelry at ready-to-wear prices. Our trend spotting departments worldwide take inspiration from couture runways and current street style to deliver new, must-have styles to our customers.

We are a fashion-forward jewelry brand that caters to every woman, with 150 new styles being delivered to stores each week. We give exceptional customer service and apply our core belief, “It’s about the customer, always” in everything we do.

Established in Australia Lovisa launched its first store in 2010, Since then Lovisa has opened over 550 stores across 20 countries: New Zealand, The United States, Singapore, Malaysia, South Africa, United Kingdom, France, Germany, Belgium, Netherlands, Switzerland, Austria, Luxembourg. As we continue to grow, vast opportunities will arise and are on offer for self-motivated and enthusiastic leaders and Team Members.

Lovisa Benefits:

• Ongoing training, mentoring and support for personal and career growth.
• Generous product discount.
• Incentives galore.
• Ear piercing training.
• A culture that is committed to continuous improvement!
• Opportunity to join one of Australia’s fastest and most successful global retail brand!

What we are looking for!

• Do you have a strong desire to deliver an exceptional experience to your customer?
• You possess strong time management and organizational skills
• You thrive off challenge and reward
• Have you got prior experience working in Retail/Hospitality?
• Can you create a positive team environment?
• Will you aim to ensure the store always looks presentable and inviting to our customers?

To be successful in this role you will have:

• Prior experience for a retailer or hospitality
• Ability to perform in a fast-paced, high-volume environment
• Exceptional communication skills
• A Passion for retail and fashion!

We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world.