Retail Keyholder- Brea Mall

Lovisa Holdings Limited; Brea (CA); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Training & mentoring

Product discount

Incentives

Ear piercing training

Culture of continuous improvement

Global brand opportunity

Job summary

Lovisa America is hiring a Key Holder to support store leadership and help achieve sales targets. You will ensure the store stays bright, organized, and inviting while you deliver outstanding customer service and build customer relationships.

In this fast-paced retail role, you will collaborate with store leaders, manage time effectively, and contribute to a positive team atmosphere. Prior retail or hospitality experience is a plus, with ongoing training and development offered.

Qualifications

• Strong communication and interpersonal skills to interact with customers and team members.
• Proven ability to manage time and priorities in a fast-paced retail environment.
• Excellent organizational skills to keep displays, inventory, and operations on track.
• Commitment to delivering exceptional customer service and positive store experiences.
• Previous experience in retail or hospitality is preferred and beneficial.

Responsibilities

• Assist Store Manager and Assistant Manager in achieving store targets.
• Support in-store operations to keep the store presentable and inviting for customers.
• Provide exceptional customer service and build relationships with shoppers.
• Communicate customer needs and feedback to the team.
• Contribute to a positive, energetic team environment and uphold brand standards.

Skills

Communication skills

Time management

Organizational skills

Customer service

Retail/hospitality experience

Job description

Join the Lovisa America team:

It is exciting times at Lovisa with many new stores opening across America, so we are looking for our next amazing Lovisa Sales Super Stars to join our growing team.

The Key Holder Role:

The Key Holder is responsible for supporting the Store Manager and Assistant Store Manager aim to achieve store targets and keep the store looking presentable for our customers. If you enjoy a bright, energetic environment and you’re a great communicator who likes building relationships and has an eye for fashion, Lovisa is for you!

Must be 18yrs and older to apply!

Our Brand:

Lovisa was created out of a need for on-trend fashion jewelry at ready-to-wear prices. Our trend spotting departments worldwide take inspiration from couture runways and current street style to deliver new, must-have styles to our customers.

We are a fashion-forward jewelry brand that caters to every woman, with 150 new styles being delivered to stores each week. We give exceptional customer service and apply our core belief, “It’s about the customer, always” in everything we do.

Established in Australia Lovisa launched its first store in 2010, Since then Lovisa has opened over 550 stores across 20 countries: New Zealand, The United States, Singapore, Malaysia, South Africa, United Kingdom, France, Germany, Belgium, Netherlands, Switzerland, Austria, Luxembourg. As we continue to grow, vast opportunities will arise and are on offer for self-motivated and enthusiastic leaders and Team Members.

Lovisa Benefits:

• Ongoing training, mentoring and support for personal and career growth.
• Generous product discount.
• Incentives galore.
• Ear piercing training.
• A culture that is committed to continuous improvement!
• Opportunity to join one of Australia’s fastest and most successful global retail brand!

What we are looking for!

• Do you have a strong desire to deliver an exceptional experience to your customer?
• You possess strong time management and organizational skills
• You thrive off challenge and reward
• Have you got prior experience working in Retail/Hospitality?
• Can you create a positive team environment?
• Will you aim to ensure the store always looks presentable and inviting to our customers?

To be successful in this role you will have:

• Prior experience for a retailer or hospitality
• Ability to perform in a fast-paced, high-volume environment
• Exceptional communication skills
• A Passion for retail and fashion!

We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global present {% raw %}