Retail Keyholder & Brand Ambassador — Sales Lead

Swatch; Orlando (FL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Excellent health insurance

401(k) with employer match

Life insurance

Paid time off (PTO)

Holiday pay

Employee product discount

Internal transfer and growth potential

Referral bonus

Job summary

Swatch is seeking a Retail Key Holder to support a high-energy store environment in Orlando. You will be coached on sales techniques and customer service while receiving technical training on all watches and services.

The role emphasizes customer engagement with the SWATCH brand and driving store performance. The position offers a base-pay plus commission structure designed to reward motivated and knowledgeable retail sales professionals.

Qualifications

• 3-5 years of experience in a Key holder or lead sales position.
• Driven to deliver superior service to customers.
• Engage customers in the culture of the SWATCH brand.
• Able to work well as a team player in a fast-paced environment.
• Able to plan, set and achieve goals.
• Excellent verbal and interpersonal skills.

Responsibilities

• Coached on sales techniques and customer service skills along with technical training on all watches and services.
• Drove customer engagement with the SWATCH brand and supported store goals.

Skills

Customer service

Sales experience

Teamwork

Communication

Job description

Swatch is seeking a Retail Key Holder to support a high-energy store environment in Orlando. You will be coached on sales techniques and customer service while receiving technical training on all watches and services.

The role emphasizes customer engagement with the SWATCH brand and driving store performance. The position offers a base-pay plus commission structure designed to reward motivated and knowledgeable retail sales professionals.