Retail Keyholder - Arundel Mills

Lovisa Holdings Limited; Severn (MD); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Product discount

Ear piercing training

Ongoing training and mentoring

Incentives

Culture of continuous improvement

Job summary

Lovisa America is seeking a passionate Key Holder to support store leadership in delivering exceptional customer experiences. You’ll help drive store targets, maintain a stylish, inviting shop floor, and build relationships with customers in a fast-paced fashion jewelry environment.

Ideal candidates bring retail or hospitality experience, strong communication, and a readiness to train and mentor teammates while representing Lovisa’s global brand with enthusiasm and professionalism.

Qualifications

• Desire to deliver an exceptional customer experience.
• Strong time management and organizational skills.
• Thrives on challenge and rewards.
• Experience in Retail or Hospitality preferred.
• Ability to foster a positive team environment.
• Keeps store presentable and inviting for customers.

Responsibilities

• Support Store Manager and Assistant Store Manager in achieving store targets.
• Help maintain a bright, energetic store environment.
• Build relationships with customers and communicate effectively.
• Contribute to a culture focused on customer service and fashion.

Skills

Customer service

Time management

Team leadership

Retail experience

Store presentation

Communication

Job description

Join the Lovisa America team:

It is exciting times at Lovisa with many new stores opening across America, so we are looking for our next amazing Lovisa Sales Super Stars to join our growing team.

The Key Holder Role:

The Key Holder is responsible for supporting the Store Manager and Assistant Store Manager aim to achieve store targets and keep the store looking presentable for our customers. If you enjoy a bright, energetic environment and you’re a great communicator who likes building relationships and has an eye for fashion, Lovisa is for you!

Must be 18yrs and older to apply!

Our Brand:

Lovisa was created out of a need for on-trend fashion jewelry at ready-to-wear prices. Our trend spotting departments worldwide take inspiration from couture runways and current street style to deliver new, must-have styles to our customers.

We are a fashion-forward jewelry brand that caters to every woman, with 150 new styles being delivered to stores each week. We give exceptional customer service and apply our core belief, “It’s about the customer, always” in everything we do.

Established in Australia Lovisa launched its first store in 2010, Since then Lovisa has opened over 550 stores across 20 countries: New Zealand, The United States, Singapore, Malaysia, South Africa, United Kingdom, France, Germany, Belgium, Netherlands, Switzerland, Austria, Luxembourg. As we continue to grow, vast opportunities will arise and are on offer for self-motivated and enthusiastic leaders and Team Members.

Lovisa Benefits

• Ongoing training, mentoring and support for personal and career growth.
• Generous product discount.
• Incentives galore.
• Ear piercing training.
• A culture that is committed to continuous improvement!
• Opportunity to join one of Australia’s fastest and most successful global retail brand!

What we are looking for!

• Do you have a strong desire to deliver an exceptional experience to your customer?
• You possess strong time management and organizational skills
• You thrive off challenge and reward
• Have you got prior experience working in Retail/Hospitality?
• Can you create a positive team environment?
• Will you aim to ensure the store always looks presentable and inviting to our customers?

To be successful in this role you will have:

• Prior experience for a retailer or hospitality
• Ability to perform in a fast-paced, high-volume environment
• Exceptional communication skills
• A Passion for retail and fashion!

We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world.