Retail Key Holder

Skechers; Centerville (UT); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive pay with regular increases

Generous discounts on Skechers products

Flexible schedules

On-the-job training

Opportunities for career advancement

Additional benefits review during the interview

Job summary

A global footwear brand is seeking a Key Holder in Centerville, Utah. This entry-level management position involves supervising store operations, mentoring team members, and ensuring exceptional customer service. The ideal candidate should possess strong customer service and organizational skills, with a high school diploma preferred. The starting rate is $16.94, and opportunities for career advancement in retail management are available. Flexible schedules are offered to support work-life balance.

Qualifications

• Ability to work varied schedules, including evenings, weekends, and holidays.
• Comfortable mentoring team members and communicating with all levels of the store team.
• Must be at least 18 years of age at time of application.

Responsibilities

• Engage with customers to ensure great shopping experiences.
• Supervise daily operations and ensure security protocols.
• Mentor and support team members in retail skills.

Skills

Customer service skills

Problem-solving skills

Organizational skills

Sales skills

Communication skills

Education

High school diploma or equivalent

Job description

Who We Are

Headquartered in Southern California, Skechers — the Comfort Technology Company® — has spent over 30 years helping men, women and kids everywhere look and feel good. Comfort innovation is at the core of everything we do, driving the development of stylish, high‑quality products at a great value. From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand.

About The Role

As a Key Holder, also known as a “Floor Leader,” you’ll take on an essential Retail Leadership role, contributing to store operations and mentoring your team to deliver exceptional customer service. In this entry‑level management role, you’ll oversee daily operations, support sales goals, and help maintain the store’s premium shopping environment. Whether you’re looking to advance your Retail Manager career, refine your skills as a Key Holder, or grow into a Retail Management role, this opportunity offers room to thrive within the Skechers global brand.

Compensation Rate

STARTING RATE: $16.94

Benefit Highlights

• Competitive pay with regular increases.
• Generous discounts on Skechers footwear, apparel and accessories (including exclusive Friends and Family discounts).
• Flexible schedules to support work‑life balance.
• On‑the‑job training to strengthen skills in Retail Leadership Roles, Customer Service Management and store operations.
• Opportunities for career advancement in Retail Management with a global brand like Skechers.
• Additional benefits and perks to be reviewed during the interview process.

What You Will Do

• Customer Service Management: Engage with customers to deliver expert advice on Skechers products, ensuring every shopper leaves with the perfect fit and a great experience.
• Retail Leadership Role: Supervise daily operations, including store opening and closing procedures as required, ensuring security protocols and excellent operational standards.
• Team Leadership: Mentor and support team members to grow their skills in entry‑level retail that includes customer service, sales and daily operations.
• Sales and Goals: Actively contribute to achieving store and individual sales targets by implementing effective selling techniques and promoting key Skechers products.
• Store Operations: Execute merchandising plans, restock products and maintain store cleanliness to enhance the shopping environment.
• Retail Supervisor Duties: Oversee stock and inventory routines while collaborating with store management to address operational needs.
• Problem Solving: Proactively identify and resolve in‑store challenges to ensure a smooth shopping experience for customers.

What We Need From You

• Ability to work a varied schedule, including evenings, weekends and holidays.
• Problem‑solving skills to resolve any issues that may arise in‑store.
• Highly organized to manage inventory, staffing and other operational tasks.
• Ability and desire to foster a respectful, safe and fun environment for Skechers store employees.
• Comfortable mentoring team members and communicating with all levels of the store team.
• Acts with a sense of confidentiality and urgency.

Requirements

• High school diploma or equivalent preferred but not required.
• Previous experience as a Key Holder, Shift Leader or Retail Supervisor in retail, restaurant or hospitality industry preferred but not required.
• Sales skills to drive revenue growth and meet targets.
• Excellent communication skills in written, verbal and interpersonal communication.
• Must be at least 18 years of age at time of application.

Equal Employment Opportunity

Skechers is committed to providing a safe, inclusive and respectful work environment. Skechers provides equal employment opportunities for all employees and applicants for employment without regard to race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation or any other protected characteristic established by local, state or federal law.

Reasonable Accommodation

Applicants for employment who require a reasonable accommodation to apply for a job should request appropriate accommodation by emailing [e-mail].

To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The skills, abilities and physical demands described are representative of those duties that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified for the job position, to perform the essential functions.