Retail Key Holder

Skechers USA Ltd.; Bayamón (PR); On-site; USD 18,000 - 21,000; Part time

Benefits offered by this job

Competitive pay

Employee discounts on Skechers

Flexible schedules

On-the-job training

Career advancement opportunities

Job summary

Skechers USA Ltd. is seeking a part-time Retail Key Holder (Floor Leader) in Bayamon, PR. You will oversee daily store operations, mentor staff, and help drive sales while maintaining Skechers’ premium shopping environment.

This entry-level leadership role emphasizes customer service management, team guidance, and operation efficiency in a fast-paced retail setting at Skechers’ global brand.

Qualifications

• High school diploma or equivalent preferred but not required.
• Previous experience as a Key Holder, Shift Leader, or Retail Supervisor in retail, restaurant, or hospitality industry is preferred but not required.
• Sales skills to drive revenue growth and meet targets.
• Excellent communication skills in written, verbal and interpersonal skills.
• Must be at least 18 years of age at time of application.

Responsibilities

• Engage with customers to deliver expert advice on Skechers products, ensuring every shopper leaves with the perfect fit and great experience.
• Supervise daily operations, including store opening and closing procedures as required, ensuring security protocols and excellent operational standards.
• Mentor and support team members to grow their skills in entry-level retail that include customer service, sales, and daily operations.
• Actively contribute to achieving store and individual sales targets by implementing effective selling techniques and promoting key Skechers products.
• Execute merchandising plans, restock products, and maintain store cleanliness to enhance the shopping environment.
• Oversee stock and inventory routines while collaborating with store management to address operational needs.
• Proactively identify and resolve in-store challenges to ensure a smooth shopping experience for customers.

Skills

Customer service

Leadership

Communication skills

Problem solving

Organizational skills

Education

High school diploma or equivalent

Job description

## Retail Key HolderApply: Bayamon, PR: Part time: Posted Today: JR131973WHO WE ARE: Headquartered in Southern California, Skechers—the Comfort Technology Company—has spent over 30 years helping men, women, and kids everywhere look and feel good. Comfort innovation is at the core of everything we do, driving the development of stylish, high-quality products at a great value. From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. ABOUT THE ROLE: As a Key Holder, better known as a “Floor Leader,” at Skechers, you’ll take on an essential Retail Leadership Role, contributing to store operations and mentoring your team to deliver exceptional customer service. In this entry-level management role, you’ll oversee daily operations, support sales goals, and help maintain the store's premium shopping environment. Whether you're looking to advance your Retail Manager career, refine your skills as a Key Holder, or grow into a Retail Management role, this opportunity offers room to thrive within the Skechers global brand.***COMPENSATION RATE*****STARTING RATE:** $13.11**HOURLY RANGE**:**BENEFIT HIGHLIGHTS:*** Competitive pay with regular increases.* Generous discounts on Skechers footwear, apparel, and accessories (including exclusive Friends and Family discounts!).* Flexible schedules to support work-life balance.* On-the-job training to strengthen skills in Retail Leadership Roles, Customer Service Management, and store operations.* Opportunities for career advancement in Retail Management with a global brand like Skechers.* Additional Benefits & Perks to be reviewed during the interview process.**WHAT YOU WILL DO:*** **Customer Service Management**: Engage with customers to deliver expert advice on Skechers products, ensuring every shopper leaves with the perfect fit and great experience.* **Retail Leadership Role**: Supervise daily operations, including store opening and closing procedures as required, ensuring security protocols and excellent operational standards.* **Team Leadership**: Mentor and support team members to grow their skills in entry-level retail that include customer service, sales, and daily operations.* **Sales and Goals**: Actively contribute to achieving store and individual sales targets by implementing effective selling techniques and promoting key Skechers products.* **Store Operations**: Execute merchandising plans, restock products, and maintain store cleanliness to enhance the shopping environment.* **Retail Supervisor Duties**: Oversee stock and inventory routines while collaborating with store management to address operational needs.* **Problem Solving**: Proactively identify and resolve in-store challenges to ensure a smooth shopping experience for customers.**WHAT WE NEED FROM YOU:*** Ability to work a varied schedule, including evenings, weekends, and holidays.* Problem solving skills to resolve any issues that may arise in-store.* Highly organized to manage inventory, staffing, and other operational tasks.* Ability and desire to foster a respectful, safe, and fun environment for Skechers store employees.* Comfortable mentoring team members and communicating with all levels of the store team.* Acts with a sense of confidentiality and urgency.**REQUIREMENTS:*** High school diploma or equivalent preferred but not required.* Previous experience as a Key Holder, Shift Leader, or Retail Supervisor in retail, restaurant, or hospitality industry is preferred but not required.* Sales skills to drive revenue growth and meet targets.* Excellent communication skills in written, verbal and interpersonal skills.* Must be at least 18 years of age at time of application.