Retail Key Holder

PLANET AID INC; Baltimore (MD); Sur place; USD 42 000 - 60 000; Plein temps

Avantages offerts par ce poste

2 weeks paid vacation

7 paid holidays

2 floating holidays

Medical, dental, and vision insurance

80% premium coverage

401(k) with company match up to 3%

Résumé du poste

Planet Aid Inc. seeks a Retail Key Holder to support daily store operations, ensuring a positive shopping experience. You will assist opening/closing duties, including cash reconciliation and deposits, while maintaining strong customer service and staff morale.

You will work with management to enforce policies, train new employees, and uphold loss prevention procedures, contributing to the store's sales plan and overall success.

Qualifications

• High School Diploma or equivalent and 1 year of retail management and 6 months of supervisory experiences is preferred.
• Strong customer service skills and ability to train new staff.
• Experience with cash handling, deposits and loss prevention procedures.

Responsabilités

• Perform opening/closing duties including cash reconciliation and deposits.
• Maintain high levels of customer service on sales floor and in backroom.
• Support management, communicate policies, and supervise staff as MOD.
• Assist in loss prevention, safety checks, and store compliance.
• Train and motivate team to meet daily sales targets.

Connaissances

Customer service

Leadership

Cash handling

Loss prevention

Training

Formation

High School Diploma or equivalent

Retail management experience

Supervisory experience

Outils

Cash reconciliation

Bank deposits

Safety inspections

Description du poste

Description

The Retail Key Holder will be an integral part of the store's daily operations, responsible for ensuring a positive shopping experience for customers. The Key Holder supports team leads and store management by performing opening and closing operations, including security checks, administrative tasks, and deposit management.

ESSENTIAL DUTIES AND RESPONSIBILITIES (other responsibilities may be assigned):

• Maintain a consistent high level of customer service and productivity working both on the sales floor and in production
• Participate in training new employees
• Performs all opening/ closing duties, including cash reconciliation, bank deposits, safety inspections, etc.
• Maintain an open and positive relationship with store management team.
• Ensure company/store policies and procedures are communicated in a timely manner and adhered to accordingly.
• Maintain employee attitude and morale by recognizing co-worker’s performance and service; inspire employees so that each person contributes to the productivity of the store.
• Process damaged and defective goods in a timely and accurate manner.
• Protect company assets by following and loss prevention procedures; train staff on same.
• Models and ensures all policies and standard operating procedures (SOPs) are communicated effectively to employees, maintained and consistently followed
• Works as a part of a high-perming team to achieve store’s sales plan. Supports sales driving initiatives, creates daily agendas and directs selling activities as (MOD)
• Other duties as assigned.

Requirements

EDUCATION and/or EXPERIENCE:

High School Diploma or equivalent and 1 year of retail management and 6 months of supervisory experiences is preferred.

PHYSICAL DEMANDS:

• Continually able to stand/walk for extended periods of time, necessary to provide sales floor coverage related to customer service and loss prevention.
• Continually able to reach overhead, bend, squat, kneel, and carry product, necessary for customer service, inventory re-stock, and store merchandising.
• Ability to regularly perform store maintenance items: sweep, vacuum, empty trash, clean.
• Ability to safely lift boxes up to 55 lbs.

We believe great work deserves great perks. At Planet Aid, we’ve got you covered with benefits that support both your life and your future:

• Time to recharge: Enjoy 2 weeks of paid vacation, 7 paid holidays, plus 2 floating holidays you can use when you want!
• Health comes first: Medical, dental, and vision insurance — and we cover 80% of the premium!
• Plan for the future: 401(k) with company match up to 3%!